Leasing Specialist - Cumberland Towers

Gorman & Company; Little Rock (AR); On-site; USD 24,000 - 28,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401(k) with 6% match

PTO 18 days

11.5 paid holidays

Parental leave

Disability coverage

Career growth opportunities

Job summary

Gorman & Company is seeking a Leasing Specialist for Cumberland Towers in Little Rock, AR to manage inquiries, guide applicants through the process, and ensure a welcoming resident experience.

The role emphasizes adherence to affordable housing requirements, strong communication, and organization as you coordinate moves, tours, and ongoing leasing activities with the property management team.

Qualifications

• 1+ years of leasing, multifamily housing, sales, or customer service experience.
• Schedule: Monday–Thursday 8:00 AM–6:00 PM & Friday 8:00 AM–12:00 PM.
• Affordable housing experience strongly preferred.
• Strong communication and interpersonal skills.
• Customer service mindset with ability to connect with a wide variety of people.
• Basic computer skills, including Microsoft Office.
• Ability to stay organized and manage multiple priorities.

Responsibilities

• Lease apartments in alignment with company policies, affordable housing requirements, and Fair Housing guidelines.
• Conduct community tours and deliver a compelling, personalized experience to prospective residents.
• Build relationships with prospects, residents, vendors, and team members.
• Follow up with prospects and assist in converting leads to signed leases.
• Support outreach marketing efforts, community networking, and competitor research.
• Assist with move-in and move-out processes to ensure a smooth resident experience.
• Complete administrative tasks including answering calls, entering service requests, and maintaining records.
• Support compliance processes and coordinate with internal teams as needed.

Skills

Leasing

Multifamily housing

Sales

Customer service

Communication

Interpersonal skills

Microsoft Office

Organization

Tools

Microsoft Office

Job description

Join our team as a Leasing Specialist at Cumberland Towers!

Are you organized, relationship-driven, and passionate about helping people secure quality housing? We're seeking a full-time Leasing Specialist for Cumberland Towers, a 178-unit affordable housing community in Little Rock, AR, who works with LIHTC, RAD PBV, & NSP. In this role, you'll help manage the leasing process from initial inquiries through application and move-in, assist with affordable housing program requirements, and work closely with the property management team to provide a responsive, welcoming experience for prospective and current residents.

What You'll Do

• Lease apartments in alignment with company policies, affordable housing requirements, and Fair Housing guidelines.
• Conduct community tours and deliver a compelling, personalized experience to prospective residents.
• Build relationships with prospects, residents, vendors, and team members.
• Follow up with prospects and assist in converting leads to signed leases.
• Support outreach marketing efforts, community networking, and competitor research.
• Assist with move-in and move-out processes to ensure a smooth resident experience.
• Complete administrative tasks including answering calls, entering service requests, and maintaining records.
• Support compliance processes and coordinate with internal teams as needed.

What You'll Bring

• 1 or more years of leasing, multifamily housing, sales, or customer service experience required.
• Schedule: Monday through Thursday 8:00 AM to 6:00 PM & Friday 8:00 AM to 12:00 PM
• Affordable housing experience strongly preferred.
• Strong communication and interpersonal skills.
• Customer service mindset with the ability to connect with a wide variety of people.
• Basic computer skills, including Microsoft Office.
• Ability to stay organized and manage multiple priorities.

Why Work With Us At Gorman

• Competitive Hourly pay starting at $17.50-$20 an hour.
• Medical, dental, and vision insurance to keep you and your family covered.
• 401(k) with a 6% company match to help you invest in your future.
• 18 days of PTO plus 11.5 paid holidays so you can recharge.
• Paid parental leave and disability coverage for added peace of mind.
• Career growth opportunities, training, and long-term stability with a growing organization.

Schedule: Monday through Thursday 8:00 AM to 6:00 PM & Friday 8:00 AM to 12:00 PM

Make a meaningful impact in your community! Join the team at Cumberland Towers and help create a welcoming and supportive environment for residents in Little Rock.

We are an equal opportunity employer.