Administrative Assistant - Little Rock Area

Gorman & Company, LLC; United States; On-site; USD 24,000 - 28,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) with company match

18 days of PTO + 11.5 holidays

Paid parental leave and disability

Career growth opportunities

Job summary

Gorman & Company is seeking an Administrative Assistant to join our Little Rock, AR team, providing essential onsite support for a community.

You will handle resident communications, coordinate tours, assist with rent collection, maintain records, and support leasing activities with a friendly, professional service approach. This role emphasizes organization, accuracy, and strong customer service to create a positive resident experience.

Qualifications

• 1+ years of customer service, leasing, or administrative experience.
• Strong communication and organizational skills.
• Professional, friendly customer service approach.
• Proficiency with Microsoft Office and basic computer skills.
• Ability to interact with residents and coworkers respectfully.

Responsibilities

• Build positive relationships with residents, prospects, vendors, and coworkers and sign them in.
• Answer and direct incoming calls with accurate information and excellent service.
• Prepare and post resident communications, including newsletters and notices.
• Organize, file, and maintain resident and property records with confidentiality.
• Assist with rent collection processes and follow up with residents as needed.
• Conduct community tours and showcase the property in a professional manner.
• Assist with marketing efforts by creating and placing advertisements aligned with branding standards.

Skills

Customer service

Communication skills

Organization

Multi-tasking

Interpersonal skills

Microsoft Office

Education

High School Diploma or equivalent

Job description

Join our team as an Administrative Assistant in Little Rock, AR! Are you organized, personable, and someone who enjoys helping others? Gorman & Company is looking for a full-time Administrative Assistant to support the daily operations of one of our affordable housing communities in Little Rock, AR. This position is an important part of the onsite team, helping create a positive resident experience through strong administrative support, attention to detail, and friendly, professional service.

What You'll Do

• Build positive relationships with residents, prospects, vendors, and co-workers and sign them in.
• Answer and direct incoming calls while providing accurate information and excellent customer service.
• Prepare and post resident communications, including newsletters, lease notices, delinquency notices, and community updates.
• Organize, file, and maintain resident and property records with accuracy and confidentiality.
• Follow up with current and prospective residents and assist with rent collection processes.
• Conduct community tours and showcase the property in a professional, engaging manner.
• Assist with marketing efforts by creating and placing advertisements that align with company branding standards.

What You'll Bring

• High School Diploma or equivalent required.
• One or more years of customer service, leasing, or administrative assistant experience.
• Excellent communication, organization, & multi-tasking skills.
• Customer service oriented.
• Ability to interact with a wide range of people professionally.
• Basic computer skills and experience with Microsoft software.

Why Work With Us At Gorman

Competitive Hourly pay starting at $17.50-$20 an hour.

• Medical, dental, and vision insurance to keep you and your family covered.
• 401(k) with a 6% company match to help you invest in your future.
• 18 days of PTO plus 11.5 paid holidays so you can recharge.
• Paid parental leave and disability coverage for added peace of mind.
• Career growth opportunities, training, and long‑term stability with a growing organization.

Thinking about starting a career in property management—or ready to take your current career to the next level? We'd love to meet you!

We are an equal opportunity employer.

Integrity, innovation, and community are at the heart of who we are and how we lead our teams.

We are committed to fostering a workplace built on inclusion, respect, honesty, growth, diversity, creativity, and collaboration.

Through our work, we strive to enrich lives and strengthen the communities we serve.

If you are passionate about making a meaningful difference, enjoy working in a collaborative environment, and want to be part of a team that makes an impact,