Onsite Administrative Assistant: Member & Office Support

Modern Woodmen of America; Tupelo (MS); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Company-paid retirement plan

401(k) matching

Employee bonus

Health insurance

Dental insurance

Prescription coverage

Vision coverage

Flexible spending accounts

Life insurance

Disability insurance

Paid holidays

Vacation & sick leave

Job summary

Modern Woodmen of America in Tupelo, MS is seeking an Administrative Assistant to support the regional office, managers, and financial representatives—helping keep daily operations running smoothly in a collaborative, member-focused environment.

This full-time, on-site role requires strong organization, customer service, and communication skills. Proficiency with Outlook, Word, Excel, PowerPoint, CRM systems, and Zoom is preferred to facilitate effective workflows.

Qualifications

• Associate degree in business or related work experience.
• Strong customer service, communication, problem-solving, and organizational skills.
• Proficient in Outlook, Word, Excel, PowerPoint, CRM systems; comfortable with Zoom and virtual platforms.
• Ability to remain flexible and adapt to a dynamic, changing work environment.
• Service oriented.

Responsibilities

• Supports office operations related to organization and communication such as preparing documents, distributing incoming work, filing documents, scheduling meetings, greeting visitors, answering incoming communications, updating social media tools, and marketing to existing clients.
• Answers questions and determines appropriate referral for members’ requests and sales leads.
• Assists with Fraternal processes which include submitting requests, filing reports, reconciling receipts.
• Acts as home office liaison for required service items and education and training topics.
• Assists in the recruiting and onboarding process for financial representatives as directed, this may include prescreening candidates, scheduling interviews, recruiting candidates, and making career fair arrangements.
• Prepares and submits expense reports to the home office.
• Assists with staff accountability and performance measures.

Skills

Customer service

Communication

Problem solving

Organizational skills

Outlook

Word

Excel

PowerPoint

CRM systems

Zoom

Education

Associate degree in business or related

Tools

CRM systems

Job description

Modern Woodmen of America in Tupelo, MS is seeking an Administrative Assistant to support the regional office, managers, and financial representatives—helping keep daily operations running smoothly in a collaborative, member-focused environment.

This full-time, on-site role requires strong organization, customer service, and communication skills. Proficiency with Outlook, Word, Excel, PowerPoint, CRM systems, and Zoom is preferred to facilitate effective workflows.