Administrative Assistant – Tupelo, MS

Modern Woodmen of America; Tupelo (MS); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Company-paid retirement plan

401(k) matching

Employee bonus

Health insurance

Dental insurance

Prescription coverage

Vision coverage

Flexible spending accounts

Life insurance

Disability insurance

Paid holidays

Vacation & sick leave

Job summary

Modern Woodmen of America in Tupelo, MS is seeking an Administrative Assistant to support the regional office, managers, and financial representatives—helping keep daily operations running smoothly in a collaborative, member-focused environment.

This full-time, on-site role requires strong organization, customer service, and communication skills. Proficiency with Outlook, Word, Excel, PowerPoint, CRM systems, and Zoom is preferred to facilitate effective workflows.

Qualifications

• Associate degree in business or related work experience.
• Strong customer service, communication, problem-solving, and organizational skills.
• Proficient in Outlook, Word, Excel, PowerPoint, CRM systems; comfortable with Zoom and virtual platforms.
• Ability to remain flexible and adapt to a dynamic, changing work environment.
• Service oriented.

Responsibilities

• Supports office operations related to organization and communication such as preparing documents, distributing incoming work, filing documents, scheduling meetings, greeting visitors, answering incoming communications, updating social media tools, and marketing to existing clients.
• Answers questions and determines appropriate referral for members’ requests and sales leads.
• Assists with Fraternal processes which include submitting requests, filing reports, reconciling receipts.
• Acts as home office liaison for required service items and education and training topics.
• Assists in the recruiting and onboarding process for financial representatives as directed, this may include prescreening candidates, scheduling interviews, recruiting candidates, and making career fair arrangements.
• Prepares and submits expense reports to the home office.
• Assists with staff accountability and performance measures.

Skills

Customer service

Communication

Problem solving

Organizational skills

Outlook

Word

Excel

PowerPoint

CRM systems

Zoom

Education

Associate degree in business or related

Tools

CRM systems

Job description

Are you passionate about creating positive workplace experiences and delivering exceptional customer service? Modern Woodmen of America is seeking an Administrative Assistant to join our team in the Tupelo, MS area.

In this role, you’ll provide essential support to the regional office, managers, and financial representatives—helping keep daily operations running smoothly. We’re looking for a detail-oriented professional who thrives in a collaborative environment and is motivated by making a meaningful impact. If you enjoy being organized, supporting others, and working for an organization dedicated to improving lives, this could be the perfect opportunity for you!

Modern Woodmen of America is one of the nation’s largest fraternal benefit societies, with over $18 billion assets. Fraternals are unique membership organizations that pair the “member-owned” characteristic of a mutual insurance company with the “social mission” characteristic of a service organization. They unite individuals with common bonds, provide a variety of life insurance and investment products, and form one of the nation’s most effective volunteer networks.

Responsibilities:

• Supports office operations related to organization and communication such as preparing documents, distributing incoming work, filing documents, scheduling meetings, greeting visitors, answering incoming communications, updating social media tools, and marketing to existing clients.
• Answers questions and determines appropriate referral for members’ requests and sales leads.
• Assists with Fraternal processes which include submitting requests, filing reports, reconciling receipts.
• Acts as home office liaison for required service items and education and training topics.
• Assists in the recruiting and onboarding process for financial representatives as directed, this may include prescreening candidates, scheduling interviews, recruiting candidates, and making career fair arrangements.
• Prepares and submits expense reports to the home office.
• Assists with staff accountability and performance measures.

What we need:

• Associate degree in business, or related work experience.
• Strong customer service, communication, problem-solving, and organizational skills.
• Proficient in a variety of computer applications, including Outlook, Word, Excel, PowerPoint, CRM systems, and related software.
• Must be comfortable using Zoom and other virtual communication platforms.
• Ability to remain flexible and adapt to a dynamic, changing work environment.
• Service oriented.

What we offer:

• Pay:The hourly pay for this position is $19.00. The specific rate will depend on the successful candidate’s qualifications and prior experience. Applicants must be legally authorized to work in the United States without the need for current or future employment-based sponsorship. We are unable to sponsor or take over sponsorship of employment visas at this time, nor can we guarantee future sponsorship.

• Work Arrangements:This is a full-time on‑site, hourly position: 37.5 hours per week (7.5 hours per day), Monday-Friday. This on‑site position works at the regional office located in Tupelo, MS.

• Stability: Modern Woodmen has been Modern Since 1883® and exists for our members.

• Respect for personal time : We offer vacation, sick leave and 11 paid holidays. We value your time outside of work and offer careers that blend work and life well.

• Great culture: We build strong working relationships across our organization through collaborative work and volunteer opportunities.

• Exceptional benefits : Our comprehensive benefits package is designed to support your health and financial well-being. Benefits include:

• Company-paid retirement plan
• Matching 401(k) plan
• Employee Impact Bonus
• Medical, Dental and Prescription Drug Insurance. We pay 100% of employees’ health insurance premiums and 50% of employee dependents’ premiums.
• Group term life insurance.
• Voluntary benefits: vision, flexible savings accounts (FSA), accident insurance, long-term disability.

Modern Woodmen is an equal opportunity employer. Modern Woodmen is committed to providing a respectful environment where each person’s diverse opinions, attitudes, attributes, and feelings are respected.
Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.