Administrative Assistant - Sioux Falls, SD

Modern Woodmen of America; Rock Island (IL); On-site; USD 21,593 - 30,754; Full time

Benefits offered by this job

Company-paid retirement plan

Matching 401(k) plan

Employee Impact Bonus

Medical, Dental and Prescription Drug Insurance

Group term life insurance

Long-term disability

Vision and voluntary benefits

Job summary

Modern Woodmen of America is seeking an Administrative Assistant in Rock Island, Illinois. This role provides essential support to the regional office and financial representatives by managing communication and operational tasks. Candidates should be detail-oriented with strong organizational skills and a service-minded approach.

The position requires proficiency in various computer applications, an Associate degree or equivalent experience, and availability for a full-time onsite role of 37.5 hours per week. Benefits include company-paid retirement plans, medical insurance, and paid time off.

Qualifications

• Must have an Associate degree in business or equivalent work experience.
• Strong customer service and communication skills required.
• Proficient in Outlook, Word, Excel, PowerPoint, and Zoom.

Responsibilities

• Support office operations related to organization and communication.
• Answer questions and determine referrals for member requests.
• Assist with fraternal processes and onboarding for financial representatives.

Skills

Customer service

Communication

Problem-solving

Organizational skills

Proficiency in Outlook, Word, Excel, PowerPoint

Proficient with Zoom

Education

Associate degree in business or related work experience

Tools

CRM systems

Job description

Are you passionate about creating positive workplace experiences and delivering exceptional customer service? Modern Woodmen of America is seeking an Administrative Assistant to join our team in the Sioux Falls, SD area. In this role, you’ll provide essential support to the regional office, managers, and financial representatives—helping keep daily operations running smoothly. We’re looking for a detail‑oriented professional who thrives in a collaborative environment and is motivated by making a meaningful impact.

Responsibilities

• Support office operations related to organization and communication such as preparing documents, distributing incoming work, filing documents, scheduling meetings, greeting visitors, answering incoming communications, updating social media tools, and marketing to existing clients.
• Answer questions and determine appropriate referrals for members’ requests and sales leads.
• Assist with fraternal processes which include submitting requests, filing reports, and reconciling receipts.
• Act as home office liaison for required service items and education and training topics.
• Assist in the recruiting and onboarding process for financial representatives, which may include prescreening candidates, scheduling interviews, recruiting candidates, and making career fair arrangements.
• Prepare and submit expense reports to the home office.
• Assist with staff accountability and performance measures.

Qualifications

• Associate degree in business, or related work experience.
• Strong customer service, communication, problem‑solving, and organizational skills.
• Proficient in a variety of computer applications, including Outlook, Word, Excel, PowerPoint, CRM systems, and related software.
• Must be comfortable using Zoom and other virtual communication platforms.
• Ability to remain flexible and adapt to a dynamic, changing work environment.
• Service‑oriented mindset.

What We Offer

• Pay: $19.00 hourly (rate may vary based on qualifications). Applicants must be legally authorized to work in the United States without the need for current or future employment‑based sponsorship. We are unable to sponsor or take over sponsorship of employment visas at this time.
• Work Arrangements: full‑time on‑site position, 37.5 hours per week (7.5 hours per day), Monday–Friday.
• Benefits:
  • Company‑paid retirement plan.
  • Matching 401(k) plan.
  • Employee Impact Bonus.
  • Medical, Dental and Prescription Drug Insurance (100% of employee premiums, 50% of dependents).
  • Group term life insurance.
  • Long‑term disability.
  • Voluntary benefits: vision, FSA, accident insurance.
• Paid time off: vacation, sick leave and 11 paid holidays.

Modern Woodmen is an equal‑opportunity employer. Modern Woodmen is committed to providing a respectful environment where each person’s diverse opinions, attitudes, attributes, and feelings are respected.