Onsite Admin Specialist - Front Desk & Visitor Support

Qualfon Philippines; Irving (TX); On-site; USD 40,000 - 52,000; Full time

Job summary

QUALFON in Irving, TX seeks an Administration Specialist to provide onsite reception and administrative support. You will manage the front desk, handle visitor registration and badge issuance, and respond to inquiries while ensuring a welcoming environment.

You will support site initiatives, events, internal meetings, sales presentations, and client visits, maintaining compliance with company policies and ensuring smooth operations.

Qualifications

• High school diploma or equivalent required; college coursework or an associate degree is preferred.
• Experience in reception, administrative support, or office coordination is strongly preferred.
• Strong organization, customer service, and communication abilities are essential.

Responsibilities

• Manage the reception area and front desk operations in a professional, organized, and service-oriented manner.
• Serve as the first impression contact for all site visitors with a welcoming experience.
• Manage visitor registration, badge issuance, and daily visitor log maintenance and control.
• Respond promptly and professionally to inquiries, escalating issues when appropriate.
• Research, resolve, and document internal concerns to support client satisfaction.
• Ensure compliance with company policies, procedures, and site access requirements.
• Provide call handling and front desk communication support as needed.

Skills

Planning & organizing

Interpersonal skills

Communication

Customer service

Problem-solving

Attention to detail

Call handling

Teamwork

Education

High school diploma or equivalent

College coursework / associate degree

Tools

Microsoft Office (Word, Excel, Outlook, PowerPoint)

Job description

QUALFON in Irving, TX seeks an Administration Specialist to provide onsite reception and administrative support. You will manage the front desk, handle visitor registration and badge issuance, and respond to inquiries while ensuring a welcoming environment.

You will support site initiatives, events, internal meetings, sales presentations, and client visits, maintaining compliance with company policies and ensuring smooth operations.