Onsite Operations & Accounts Leader (Bethel, PA)

Integrity Staffing Solutions; Bethel (Berks County); On-site; USD 85,000 - 110,000; Full time

Job summary

Integrity Staffing Solutions in Bethel, PA is seeking an Operations & Account Manager to own client relations, recruiting, and onsite operations for 24/7 client sites. This onsite role collaborates with a distribution center client and internal staffing teams to drive data-driven decisions and KPI tracking for 100+ staff.

You will hire, train and lead client-facing managers and hourly staff, provide coaching, conduct evaluations, and report performance while ensuring safety and adherence to

Qualifications

• Minimum 4+ years in leadership roles with P&L responsibilities in warehouse/e-commerce/manufacturing settings with client-facing duties

Responsibilities

• Hire, train, and manage a team of client-facing managers and hourly staff supporting recruiting and client onsite roles across locations
• Provide ongoing feedback and development plans; partner with HR for evaluations and disciplinary actions up to termination
• Track performance using KPI dashboards and reports; identify opportunities for improvement
• Drive community engagement activities for client sites and measure results
• Ensure standard work consistency across locations and functions
• Analyze recruiting activity and devise action plans for continuous improvement
• Own recruiting, onsite, candidate, and associate programs and initiatives
• Conduct business reviews with clients to improve performance and partnerships
• Leverage data from cross-functional teams to communicate business results and trends
• Adhere to client safety and workplace policies on their premises

Skills

Leadership

P&L responsibilities

Bilingual Spanish/English

Hourly workforce management

Bullhorn

Time management

MS Office

Travel 25%+

Tools

Bullhorn

Job description

Integrity Staffing Solutions in Bethel, PA is seeking an Operations & Account Manager to own client relations, recruiting, and onsite operations for 24/7 client sites. This onsite role collaborates with a distribution center client and internal staffing teams to drive data-driven decisions and KPI tracking for 100+ staff.

You will hire, train and lead client-facing managers and hourly staff, provide coaching, conduct evaluations, and report performance while ensuring safety and adherence to