Online Undergraduate Admissions Counselor

CatholicJobs.com; Steubenville (OH); On-site; USD 40,000 - 55,000; Full time

Job summary

Franciscan University of Steubenville is hiring an Undergraduate Online Admissions Counselor in the Admissions Office. The role involves making initial contact with inquiries, delivering customer service throughout the admissions process, and coordinating with Registrar and Financial Aid.

Occasional travel to conferences may occur. The position emphasizes sales instincts, strong communication, and the ability to work with various campus offices to ensure a smooth applicant journey.

Qualifications

• Bachelor's degree is required.
• Sales experience is desired.
• Customer service experience is desired.

Responsibilities

• Make daily calls, texts, and emails to new inquiries and applicants.
• Respond to all inquiries in a timely, effective manner.
• Contact existing inquiries to discuss the application process.
• Assist applicants in completing the application.
• Assist admittees with deposits, email setup, and registration.
• Coordinate with financial aid and registrar for smooth process.
• Collaborate with academic advising and department chairs.
• Assist in webinars and events.
• Travel to events and conferences to promote FUS online.

Skills

Drive for results

Interpersonal skills

Action oriented

Slate/CRM experience

Microsoft Office

Education

Bachelor's degree

Tools

Slate or other CRM

Microsoft Office Suite

Job description

Franciscan University of Steubenville is hiring an Undergraduate Online Admissions Counselor in the Admissions Office. The role involves making initial contact with inquiries, delivering customer service throughout the admissions process, and coordinating with Registrar and Financial Aid.

Occasional travel to conferences may occur. The position emphasizes sales instincts, strong communication, and the ability to work with various campus offices to ensure a smooth applicant journey.