Remote Online Admissions Counselor

Liberty; Northern (KY); Hybrid; USD 23,000 - 28,000; Full time

Job summary

Liberty University Online (LUO) is seeking Admissions Counselor/Admissions Consultant to join the Online Enrollment Team. You can work from home or in our office while guiding prospective students through the enrollment process for undergraduate, graduate, and doctoral programs.

The positions require handling calls, counseling on admissions and financial aid, and building relationships with support offices to support student success.

Qualifications

• High school diploma required; customer service or sales experience preferred.
• Bachelor's degree and previous contact center experience are a plus.
• Proficient in Microsoft Word, Excel, and Outlook.

Responsibilities

• Convert prospective students into qualified applicants for Liberty University Online programs.
• Handle high volumes of outbound and inbound calls and inquiries about programs.
• Counsel prospective students on program fit, admissions requirements, financial aid, transfer guidelines, and military-related issues.

Skills

Customer service

Sales experience

Strong communication

Education

High school diploma

Bachelor's degree

Tools

Microsoft Word

Microsoft Excel

Outlook

Job description

Liberty University Online (LUO) is seeking Admissions Counselor/Admissions Consultant to join the Online Enrollment Team. You can work from home or in our office while guiding prospective students through the enrollment process for undergraduate, graduate, and doctoral programs.

The positions require handling calls, counseling on admissions and financial aid, and building relationships with support offices to support student success.