Online Shopping Lead — Elevate Customer Experience

Cadient, LLC; Hackensack (NJ); On-site; USD 48,712,000 - 56,950,000; Full time

Benefits offered by this job

Vision & Dental

Paid time off

Retirement benefits

Job summary

ShopRite of Hackensack is seeking an Online Shopping Manager to lead the Online Shopping Department and its Associates, driving sales, customer experience, and department engagement under the Store Manager.

The role emphasizes safety, friendliness, presentation, and efficiency, including staffing, training, pricing accuracy, and adherence to company policies to deliver a best-in-class customer experience.

Qualifications

• Reading, writing, speaking English required.
• Strong basic math abilities for transactions.
• Able to stand, walk, and lift up to 60 lbs.

Responsibilities

• Direct and supervise Online Shopping Department operations.
• Lead Associates and ensure customer-focused service.
• Ensure safety, cleanliness, and compliance with policies.
• Maintain accurate pricing, stock, and reports.

Skills

English proficiency

Math skills

Stand/walk

Basic computer skills

Lift 60 lbs

Product handling

Temperature tolerance

Dust exposure

Ladder climbing

Customer interaction

Teamwork

Attendance punctuality

Lead associates

Job description

ShopRite of Hackensack is seeking an Online Shopping Manager to lead the Online Shopping Department and its Associates, driving sales, customer experience, and department engagement under the Store Manager.

The role emphasizes safety, friendliness, presentation, and efficiency, including staffing, training, pricing accuracy, and adherence to company policies to deliver a best-in-class customer experience.