Online Retail Specialist - Welkom (Remote)

Placements24; Willows (CA); Remote; USD 60,000 - 90,000; Full time

Benefits offered by this job

Fully remote work arrangement

Equipment provided

Employee discounts

Bonuses

Professional development

Job summary

Placements24 is seeking an Online Retail Specialist to join its expanding e-commerce team. The role is fully remote, focusing on managing online sales channels, optimizing product listings, and driving revenue through SEO and digital marketing.

You will analyze sales data, coordinate with marketing, handle customer inquiries, and ensure a seamless customer journey from browsing to checkout. A strong background in Shopify/WooCommerce and CMS, plus excellent communication, is essential.

Qualifications

• Proven experience in e-commerce, online retail, or digital marketing.
• Proficiency with e-commerce platforms (Shopify, WooCommerce) and CMS systems.
• Strong understanding of SEO, SEM, and digital marketing principles.
• Excellent analytical skills with the ability to interpret sales data and web analytics.
• Exceptional written and verbal communication skills.
• Ability to work independently, manage time effectively, and meet deadlines in a remote setting.
• Experience with online customer service and support.
• Proficiency in using online collaboration and productivity tools.
• Bachelor's degree in Marketing, Business, or a related field preferred.
• Must have a reliable internet connection and a dedicated home office setup.

Responsibilities

• Manage and update product listings on e-commerce platforms, ensuring accuracy and compelling descriptions.
• Optimize product pages for search engines (SEO) to improve visibility and drive organic traffic.
• Plan, execute, and monitor online marketing campaigns and promotions.
• Analyze website traffic, sales data, and customer behavior to identify trends and recommend improvements.
• Manage customer inquiries and feedback received through online channels, ensuring timely and satisfactory responses.
• Collaborate with the marketing team to develop engaging content for social media and email campaigns.
• Maintain the overall appearance and functionality of the company's e-commerce website.
• Process online orders and ensure efficient fulfillment and delivery coordination.
• Stay up-to-date with the latest e-commerce trends, tools, and best practices.
• Contribute to the development of new online sales strategies and initiatives.

Skills

E-commerce & digital marketing

Shopify & WooCommerce

SEO & SEM

Analytical thinking

Written & verbal communication

Remote work discipline

Customer service

Collaboration tools

Education

Bachelor's degree in Marketing/Business

Tools

CMS platforms

Job description

About the Role

Our client is seeking a dedicated and experienced Online Retail Specialist to join their expanding e-commerce division, operating remotely. This position is vital for managing and optimizing the online sales channels, ensuring a seamless customer journey from browsing to purchase. The ideal candidate will have a strong understanding of e-commerce platforms, digital marketing strategies, and online customer engagement. You will be responsible for website content management, product listing optimization, online promotion execution, and analyzing sales data to identify growth opportunities. This role is perfectly suited for a self-motivated individual who thrives in a remote work environment and possesses a keen eye for digital retail trends. Join us in shaping the future of our online presence from the comfort of your home. We are committed to building a strong, distributed team dedicated to online success. This is an exceptional opportunity for a skilled professional to contribute to a forward-thinking company, fully remote from Welkom or any other location.

Key Responsibilities

• Manage and update product listings on e-commerce platforms, ensuring accuracy and compelling descriptions.
• Optimize product pages for search engines (SEO) to improve visibility and drive organic traffic.
• Plan, execute, and monitor online marketing campaigns and promotions.
• Analyze website traffic, sales data, and customer behavior to identify trends and recommend improvements.
• Manage customer inquiries and feedback received through online channels, ensuring timely and satisfactory responses.
• Collaborate with the marketing team to develop engaging content for social media and email campaigns.
• Maintain the overall appearance and functionality of the company's e-commerce website.
• Process online orders and ensure efficient fulfillment and delivery coordination.
• Stay up-to-date with the latest e-commerce trends, tools, and best practices.
• Contribute to the development of new online sales strategies and initiatives.

Requirements

• Proven experience in e-commerce, online retail, or digital marketing.
• Proficiency with e-commerce platforms (e.g., Shopify, WooCommerce) and CMS systems.
• Strong understanding of SEO, SEM, and digital marketing principles.
• Excellent analytical skills with the ability to interpret sales data and web analytics.
• Exceptional written and verbal communication skills.
• Ability to work independently, manage time effectively, and meet deadlines in a remote setting.
• Experience with online customer service and support.
• Proficiency in using online collaboration and productivity tools.
• A Bachelor's degree in Marketing, Business, or a related field is preferred.
• Must have a reliable internet connection and a dedicated home office setup.

Benefits

• Competitive annual salary of R.
• Fully remote work arrangement, offering flexibility and work-life balance.
• Opportunities for professional development in e-commerce and digital marketing.
• Company-provided equipment (laptop, etc.) if required.
• Employee discounts on all online purchases.
• Collaborative and supportive online team environment.
• Annual performance-based bonuses.
• Potential to grow into a senior e-commerce management role.