Online Order Fulfillment Specialist

The Kroger Co.; Soldotna (AK); On-site; USD 21,000 - 28,000; Full time

Job summary

The Kroger Co. in Soldotna, AK is seeking an e-Commerce Order Selector to pick and gather products for customers' online orders with attention to freshness and quality. You will process and load orders for pickup, and provide a positive customer service experience to encourage return visits.

Role emphasizes adherence to safety guidelines, efficient order fulfillment, and effective communication with customers and team members in a fast-paced environment.

Qualifications

• Ability to work without supervision.
• Ability to read shelf tags.
• Excellent oral/written communication skills.
• Basic math skills.

Responsibilities

• Meet/exceed customer expectations for ease of shopping, variety, freshness, and cleanliness.
• Adhere to local, state, and federal laws, food safety procedures, and company guidelines.
• Receive customers’ orders from Order Selector and store products in optimal temperature zones.
• Initiate and complete selection process for customers’ on-line orders.
• Read and follow directions given in the note section.
• Ensure quality and freshness of all items chosen.
• Communicate with customers via a portable phone and respond to calls professionally.

Skills

Self-motivation

Read shelf tags

Excellent communication

Basic math

Job description

The Kroger Co. in Soldotna, AK is seeking an e-Commerce Order Selector to pick and gather products for customers' online orders with attention to freshness and quality. You will process and load orders for pickup, and provide a positive customer service experience to encourage return visits.

Role emphasizes adherence to safety guidelines, efficient order fulfillment, and effective communication with customers and team members in a fast-paced environment.