Online Order Fulfillment Specialist

Kroger Co.; Soldotna (AK); On-site; USD 21,000 - 26,000; Full time

Job summary

Kroger Co. in Soldotna, AK is seeking a team member to pick and assemble online orders, ensure freshness, and provide friendly customer service. You will process payments at the POS, manage substitutions, and communicate effectively with customers to ensure accurate orders and timely pickup.

Responsibilities include maintaining order accuracy, storing products properly, and adhering to safety and quality standards in a fast-paced store environment.

Qualifications

• Ability to work without supervision.
• Ability to read shelf tags.
• Excellent oral and written communication skills.
• Basic math skills including counting, addition, and subtraction.

Responsibilities

• Meet/exceed customer expectations for ease of shopping, variety, freshness, and cleanliness.
• Adhere to laws, food safety procedures, and company guidelines.
• Receive customers’ online orders from Order Selector and store products in optimal temperature zones.
• Initiate and complete selection process for online orders.
• Read and follow directions in notes.
• Ensure quality and freshness of all items chosen.
• Communicate with customers via portable phone and respond professionally.
• Load orders into customers’ cars and ensure order accuracy.
• Process orders through the POS system.
• Follow substitutions policies for out-of-stock items.

Skills

Read shelf tags

Excellent communication

Basic math

Ability to work without supervision

Job description

Kroger Co. in Soldotna, AK is seeking a team member to pick and assemble online orders, ensure freshness, and provide friendly customer service. You will process payments at the POS, manage substitutions, and communicate effectively with customers to ensure accurate orders and timely pickup.

Responsibilities include maintaining order accuracy, storing products properly, and adhering to safety and quality standards in a fast-paced store environment.