Online Order Fulfillment Associate

Jobtome; Waynesville (IL); On-site; USD 19,000 - 22,000; Full time

Benefits offered by this job

Health benefits (if offered)

Job summary

Jobtome in Waynesville, IL is hiring an e-Commerce order picker and customer service role. You will select items for online orders, ensure freshness, and load orders into customers' cars at pick-up.

You will process payments and coupons, and maintain a positive shopping experience aligned with company values. Responsibilities include meeting customer expectations for ease of shopping, stocking, following safety procedures, and communicating substitutions or issues clearly.

Qualifications

• Excellent oral/written communication skills.
• Basic math skills (counting, addition, subtraction).
• Ability to work without supervision.
• Ability to read shelf tags.

Responsibilities

• Meet/exceed customer expectations for ease of shopping, variety, freshness, and cleanliness.
• Adhere to local, state, and federal laws, food safety procedures, and company guidelines.
• Receive customers' orders and stage products for online orders.
• Initiate and complete selection process for online orders.
• Process orders through the POS system and handle substitutions when needed.
• Load orders into customers' cars and ensure order accuracy.
• Maintain organization and cleanliness of staging areas and equipment.
• Provide a positive customer service experience to encourage repeat shopping.

Skills

Customer service

Communication skills

Read shelf tags

Basic math

Independence

Job description

Jobtome in Waynesville, IL is hiring an e-Commerce order picker and customer service role. You will select items for online orders, ensure freshness, and load orders into customers' cars at pick-up.

You will process payments and coupons, and maintain a positive shopping experience aligned with company values. Responsibilities include meeting customer expectations for ease of shopping, stocking, following safety procedures, and communicating substitutions or issues clearly.