Online Grocery Fulfillment Specialist

Jobtome; Springboro (OH); On-site; USD 17,000 - 22,000; Full time

Job summary

Jobtome is seeking a detail-oriented e-Commerce Picker to assemble online orders in our store, ensuring freshness and accuracy. You will process coupons, handle POS transactions, and load orders into customers' cars at pickup. A strong customer-service mindset helps drive repeat business.

You will follow food-safety guidelines, maintain organized staging areas, and adapt to new processes. Excellent communication and basic math skills support accurate substitutions and efficient order fulfillment

Qualifications

• Able to work without supervision.
• Excellent oral and written communication skills.
• Basic math skills (counting, adding, subtracting).

Responsibilities

• Meet/exceed customer expectations for ease of shopping, variety, freshness, and cleanliness.
• Adhere to food safety procedures and company guidelines.
• Receive orders and store products in optimal temperature zones.
• Initiate and complete selection process for online orders.
• Read and follow directions in notes.
• Ensure quality and freshness of items.
• Communicate with customers professionally.
• Load orders into customers' cars at pickup.
• Process orders through POS system.
• Handle substitutions when items are out of stock.
• Bag orders and maintain bagging standards.
• Inform customers of substitutions or exceptions at pickup.
• Maintain organization and cleanliness of staging areas and equipment.
• Report discrepancies to store e-Commerce supervisor.
• Inspect equipment and report needs for repair.
• Learn and adapt to new processes.
• Assist in training new e-Commerce team members.
• Meet/exceed productivity standards.
• Work cooperatively in high-paced environments.
• Manage conflict calmly and professionally.
• Act with honesty and integrity regarding customer and business information.
• Follow directions and seek help when needed.

Skills

Work without supervision

Communication skills

Basic math

Job description

Jobtome is seeking a detail-oriented e-Commerce Picker to assemble online orders in our store, ensuring freshness and accuracy. You will process coupons, handle POS transactions, and load orders into customers' cars at pickup. A strong customer-service mindset helps drive repeat business.

You will follow food-safety guidelines, maintain organized staging areas, and adapt to new processes. Excellent communication and basic math skills support accurate substitutions and efficient order fulfillment