Online Order Fulfillment Specialist

Jobtome; Lebanon (TN); On-site; USD 17,000 - 22,000; Full time

Job summary

Jobtome is seeking an on-site e-Commerce team member to assemble and fulfill customer online orders with accuracy and care. You will process orders, handle substitutions when needed, and load orders into customers' cars at pickup. Maintain clean staging areas and follow safety procedures to ensure quality and freshness of items.

Ideal candidates read shelf tags, communicate clearly, and work well independently in a fast-paced environment. Experience in stocking or cashier roles is a plus.

Qualifications

• Ability to work without supervision.
• Ability to read shelf tags and follow guidelines.
• Excellent oral and written communication skills.
• Basic math skills (counting, addition, subtraction).

Responsibilities

• Meet/exceed customer expectations for ease of shopping, variety, freshness, and cleanliness.
• Adhere to food safety procedures and company guidelines.
• Receive orders from Order Selector and store in optimal temperature zones.
• Initiate and complete selection process for on-line orders.
• Process orders through the POS system and handle substitutions when needed.
• Load orders into customers' cars at pickup and ensure order accuracy.
• Maintain organization and cleanliness of staging areas and equipment.
• Assist in training new e-Commerce team members.

Skills

Reading shelf tags

Excellent communication

Work independently

Basic math

Attention to detail

Customer service

Job description

Jobtome is seeking an on-site e-Commerce team member to assemble and fulfill customer online orders with accuracy and care. You will process orders, handle substitutions when needed, and load orders into customers' cars at pickup. Maintain clean staging areas and follow safety procedures to ensure quality and freshness of items.

Ideal candidates read shelf tags, communicate clearly, and work well independently in a fast-paced environment. Experience in stocking or cashier roles is a plus.