e-Commerce Fulfillment Specialist

Kroger Co.; Marion (IL); On-site; USD 23,000 - 25,000; Full time

Job summary

Kroger Family of Companies in Marion, IL is hiring an e-Commerce Order Picker to assemble online orders with attention to freshness and quality. You will load orders into customers' cars, process payments at POS, and ensure accurate substitutions when needed.

The role emphasizes safety, teamwork, and excellent customer service; starting pay ranges from $16.40 to $18.00 per hour, with a full-time schedule and opportunities to train new teammates.

Qualifications

• Ability to read shelf tags and follow directions.
• Excellent oral/written communication skills.
• Basic math skills (counting, addition, subtraction).

Responsibilities

• Meet/exceed expectations for ease of shopping, variety, freshness and cleanliness.
• Adhere to food safety procedures and company guidelines.
• Receive orders, store items in optimal temperature zones.
• Initiate and complete selection of online orders.
• Read and follow directions in notes; substitute per policy when out of stock.
• Ensure quality and freshness of all items.
• Communicate substitutions or exceptions to customers at pickup.
• Load orders into customers' cars and process POS transactions.
• Maintain staging areas; report discrepancies to e-Commerce supervisor.
• Perform opening/closing procedures and learn new processes.
• Assist in training new e-Commerce team members.

Skills

Shelf tags

Communication

Math skills

Job description

Kroger Family of Companies in Marion, IL is hiring an e-Commerce Order Picker to assemble online orders with attention to freshness and quality. You will load orders into customers' cars, process payments at POS, and ensure accurate substitutions when needed.

The role emphasizes safety, teamwork, and excellent customer service; starting pay ranges from $16.40 to $18.00 per hour, with a full-time schedule and opportunities to train new teammates.