Online Member Benefits Specialist

AO Globe Life; Baton Rouge (LA); Remote; USD 60,000 - 120,000; Full time

Benefits offered by this job

Fully remote

Flexible schedule

Inbound leads

Performance bonuses

Equity opportunity

Leadership path

Training and licensing support

Team mentorship

Job summary

AO Globe Life is hiring for a remote, commission-based role focused on supporting clients through enrollment and ongoing service. The position welcomes graduates in business, marketing, or communications and emphasizes mentorship, licensing guidance, and professional growth.

The company highlights inbound leads, flexible scheduling, and a path to leadership within a mission-driven, remote-first environment.

Qualifications

• Customer service background is helpful but not required.
• Strong communicator with interpersonal skills.
• Reliable internet and Windows-based laptop with webcam.
• Able to work independently and stay organized.
• Willing to obtain state Life & Health Insurance licenses if applicable.

Responsibilities

• Support clients through enrollment with clarity and professionalism.
• Keep digital records accurate and follow up promptly.
• Deliver client-centered service and build relationships.
• Meet with clients virtually via Zoom to discuss needs.
• Participate in mentorship, training and ongoing development.
• Help clients explore suitable supplemental options.

Skills

Customer service

Strong communication

Self-motivated

Organized

Licensing readiness

Job description

AO Globe Life is growing our fully remote team and hiring team members who want more than just a job—a mission-driven career. This role fits recent or soon-to-be graduates in business, marketing, or communications, as well as anyone drawn to a service-first, people-focused environment. With comprehensive training, a steady stream of inbound client interest, and structured mentorship, you can build a meaningful career from anywhere in the United States.

Core Responsibilities

• Support clients throughout the enrollment process with clarity and professionalism
• Keep digital records accurate and manage timely follow-up
• Focus on delivering excellent, client-centered service
• Meet with clients virtually over Zoom to discuss their needs
• Participate in ongoing mentorship, professional development, and team training
• Build lasting client relationships
• Help clients explore supplemental benefit options tailored to their needs

You're a Good Fit If You Have

• Customer service background helpful but not required
• Strong communicators with solid interpersonal skills
• Reliable internet connection and Windows-based laptop or PC with webcam
• Comfortable in virtual meetings and using digital tools
• Work authorization in the United States
• Self-driven, organized individuals comfortable working independently
• Ability to obtain any necessary licenses, if applicable to the role
• A genuine interest in helping others and supporting a mission-driven company

Perks & Benefits

• Fully remote with a flexible schedule
• No cold outreach - leads are inbound
• A clear path toward leadership roles
• Monthly and quarterly performance bonuses
• Income growth through renewals
• Equity opportunity (3%) for those who qualify
• A collaborative, people-first team environment
• Weekly performance-based pay
• Complete training and licensing support provided

About AO Globe Life

For more than seven decades, AO Globe Life has supported union members, credit union clients, and veterans across the country with supplemental benefits that protect working families. As a remote-first organization, we focus on integrity, flexibility, and helping our team members build lasting careers.

Important Information About This Opportunity

This is a 100% remote, independent contractor opportunity with American Income Life / Globe Life. Compensation is commission-based and performance-driven; this is not an hourly or salaried position.

Candidates selected to move forward should be prepared to:

• Be at least 18 years of age and legally eligible to work in the United States
• Provide their own computer/laptop, webcam, reliable high-speed internet, and professional remote workspace
• Complete required training and participate in virtual meetings
• Obtain the appropriate state Life & Health Insurance License before conducting licensed insurance activities
• Complete applicable pre-licensing coursework, examinations, and state licensing requirements at the candidate’s expense

No prior insurance experience is required. Training, mentorship, licensing guidance, and ongoing professional development are provided.

This opportunity is best suited for individuals who are self-motivated, coachable, comfortable working independently, and interested in a performance-based career with opportunities for professional growth and advancement.

American Income Life / Globe Life is committed to providing equal opportunity without regard to race, color, religion, sex, national origin, age, disability, veteran status, or other characteristics protected by applicable law.

Specific licensing requirements, fees, compensation, and contractor terms may vary by state and will be reviewed with candidates during the hiring and onboarding process.