Fully Remote Member Support Specialist

AIL; Los Angeles (CA); Remote; USD 27,000 - 55,000; Part time

Benefits offered by this job

Fully remote

Weekly performance-based pay

Defined growth path into leadership

Training and licensing support

Equity opportunity

Bonuses paid monthly and quarterly

Renewal-based income growth

Job summary

AO Globe Life is hiring for a fully remote, commission-based role focused on helping clients explore supplemental benefit options. This position targets graduates in business, marketing, or communications and emphasizes training, mentorship, and robust licensing support.

You will conduct virtual consultations, build long-term client relationships, and manage enrollments with a client-first approach. Prior customer service is a plus, and the role offers a clear growth path with equity

Qualifications

• Customer service or consultative experience is a plus
• Strong communication and interpersonal skills
• Able to work independently and stay organized
• Willingness to obtain professional licensing where applicable
• Comfort with virtual meetings and digital tools

Responsibilities

• Help clients explore supplemental benefit options tailored to their needs
• Grow through mentorship and professional development
• Conduct virtual consultations with clients via Zoom
• Provide attentive, client-first service
• Cultivate long-term client relationships
• Handle documentation accurately and stay on top of follow-ups
• Support clients through enrollment with clarity and professionalism

Skills

Customer service

Communication

Independent work

Zoom

Tech literacy

Licensing readiness

Tools

Zoom

Job description

AO Globe Life is expanding our remote team and currently hiring. This opportunity suits recent or soon-to-be graduates in business, marketing, or communications, along with anyone who enjoys working in a people-focused, service-driven environment. With full training, inbound client leads, and an established mentorship program, you can build a long-term, meaningful career from anywhere in the U.S.

Core Responsibilities

• Help clients explore supplemental benefit options tailored to their needs
• Grow through ongoing mentorship and professional development
• Conduct virtual consultations with clients via Zoom
• Provide attentive, client-first service
• Cultivate long-term client relationships
• Handle documentation accurately and stay on top of follow-ups
• Support clients throughout the enrollment process with clarity and professionalism

You're a Good Fit If You Have

• Passionate about helping others and contributing to a mission-driven organization
• Prior customer service or consultative experience is a plus, not required
• A Windows laptop or PC, webcam, and dependable internet
• Eligible to work in the United States
• Strong communication and interpersonal skills
• Self-motivated, organized, and able to work independently
• Able to obtain any necessary professional licensing, where applicable
• Confidence with virtual meetings and everyday digital tools

Perks & Benefits

• A collaborative, people-first team environment
• Weekly performance-based pay
• Inbound leads only — no cold calling
• Defined growth path into leadership
• Fully remote, flexible schedule
• Renewal-based income growth opportunities
• Complete training and licensing support provided
• Equity opportunity (3%) for those who qualify
• Bonuses paid monthly and quarterly

About AO Globe Life

For more than 70 years, AO Globe Life has served union members, credit union clients, and veterans nationwide by providing supplemental benefits that help protect working families. As a remote-first organization, we are committed to integrity, flexibility, and empowering our team members to build meaningful careers.

Important Information About This Opportunity

This is a 100% remote, independent contractor opportunity with American Income Life / Globe Life. Compensation is commission-based and performance-driven; this is not an hourly or salaried position.

Candidates selected to move forward should be prepared to:

• Be at least 18 years of age and legally eligible to work in the United States
• Provide their own computer/laptop, webcam, reliable high-speed internet, and professional remote workspace
• Complete required training and participate in virtual meetings
• Obtain the appropriate state Life & Health Insurance License before conducting licensed insurance activities
• Complete applicable pre-licensing coursework, examinations, and state licensing requirements at the candidate’s expense

No prior insurance experience is required. Training, mentorship, licensing guidance, and ongoing professional development are provided.

This opportunity is best suited for individuals who are self-motivated, coachable, comfortable working independently, and interested in a performance-based career with opportunities for professional growth and advancement.

American Income Life / Globe Life is committed to providing equal opportunity without regard to race, color, religion, sex, national origin, age, disability, veteran status, or other characteristics protected by applicable law.

Specific licensing requirements, fees, compensation, and contractor terms may vary by state and will be reviewed with candidates during the hiring and onboarding process.