Online Member Support Specialist

AIL; Jacksonville (FL); À distance; USD 41 000 - 68 000; Plein temps

Avantages offerts par ce poste

Bonuses monthly/quarterly

Remote work with flexible hours

Leadership path

100% remote with incentives

Weekly pay based on performance

Licensing and training provided

No cold outreach — inbound leads

Pre-licensing and ongoing development

Résumé du poste

AO Globe Life is hiring for a fully remote, contractor role focused on helping clients explore supplemental benefit options and navigate enrollment with guidance and professionalism.

Training, mentorship, and licensing support are provided. Roles are commission-based with inbound leads and weekly pay, offering growth into leadership within a mission-driven, remote-first team.

Qualifications

• Customer service or consultative experience preferred, not required.
• Comfortable in virtual meetings and using digital tools.
• Excellent interpersonal and communication abilities.
• A heart for helping people and supporting a purpose-driven mission.
• Reliable internet connection and Windows-based laptop or PC with webcam.
• Willingness to obtain required state licensing, if applicable.
• A self-starter mindset with strong organizational skills.
• Eligible to work in the United States.

Responsabilités

• Help clients explore supplemental benefit options tailored to their needs.
• Prioritize high-quality, client-focused interactions.
• Support clients throughout the enrollment process with clarity and professionalism.
• Hold client consultations virtually using Zoom.
• Cultivate long-term client relationships.
• Grow through ongoing mentorship and professional development.
• Maintain accurate digital documentation and manage follow-up communication.

Connaissances

Customer service

Interpersonal skills

Communication

Self-starter

Organizational skills

Eligible to work in United States

Remote collaboration

Outils

Windows-based PC

Description du poste

Looking for a remote career with real purpose? AO Globe Life is hiring to join our mission-driven, fully remote team. This opportunity is well suited to new or upcoming graduates in business, marketing, or communications—or anyone who enjoys a service-focused, people-first role. Backed by full training, inbound client interest, and a dedicated mentorship program, you can build a lasting career anywhere in the U.S.

Key Responsibilities

• Help clients explore supplemental benefit options tailored to their needs
• Prioritize high-quality, client-focused interactions
• Support clients throughout the enrollment process with clarity and professionalism
• Hold client consultations virtually using Zoom
• Cultivate long-term client relationships
• Grow through ongoing mentorship and professional development
• Maintain accurate digital documentation and manage follow-up communication

Qualifications

• Customer service or consultative experience preferred, not required
• Comfortable in virtual meetings and using digital tools
• Excellent interpersonal and communication abilities
• A heart for helping people and supporting a purpose-driven mission
• Reliable internet connection and Windows-based laptop or PC with webcam
• Willingness and ability to obtain required state licensing, if applicable
• A self-starter mindset with strong organizational skills
• Eligible to work in the United States

What We Offer

• Bonuses paid monthly and quarterly
• Supportive, people-first team culture
• A real path into leadership
• 100% remote with flexible hours
• Growing income through renewals
• 3% equity opportunity for qualifying team members
• Weekly pay based on performance
• No cold outreach — leads are inbound
• Full training and licensing provided

About AO Globe Life

For 70-plus years, AO Globe Life has supported union members, credit union clients, and veterans nationwide through supplemental benefits that protect working families. As a remote-first organization, integrity, flexibility, and empowering our people are at the center of everything we do.

Important Information About This Opportunity

This is a 100% remote, independent contractor opportunity with American Income Life / Globe Life. Compensation is commission-based and performance-driven; this is not an hourly or salaried position.

Candidates selected to move forward should be prepared to:

• Be at least 18 years of age and legally eligible to work in the United States
• Provide their own computer/laptop, webcam, reliable high-speed internet, and professional remote workspace
• Complete required training and participate in virtual meetings
• Obtain the appropriate state Life & Health Insurance License before conducting licensed insurance activities
• Complete applicable pre-licensing coursework, examinations, and state licensing requirements at the candidate’s expense

No prior insurance experience is required. Training, mentorship, licensing guidance, and ongoing professional development are provided.

This opportunity is best suited for individuals who are self-motivated, coachable, comfortable working independently, and interested in a performance-based career with opportunities for professional growth and advancement.

American Income Life / Globe Life is committed to providing equal opportunity without regard to race, color, religion, sex, national origin, age, disability, veteran status, or other characteristics protected by applicable law.

Specific licensing requirements, fees, compensation, and contractor terms may vary by state and will be reviewed with candidates during the hiring and onboarding process.