Online Home Sales Concierge — Growth‑Oriented Role

Falcone Group; Kissimmee (FL); Sur place; USD 40 000 - 70 000; Plein temps

Résumé du poste

AmeriCraft Homes in Orlando, FL is seeking an Online Sales Consultant to be the first point of contact for prospective buyers. You will respond to email leads, handle inbound calls, and generate on-site or virtual appointments for the Sales Team, turning interest into booked meetings.

In this new role supporting multiple properties, you’ll build enthusiasm, provide product information, and deliver a world-class customer experience while maintaining a friendly, professional phone presence and

Qualifications

• Experience using Salesforce as a CRM.
• Friendly, warm phone etiquette and a positive customer experience.
• Able to handle a high volume of inbound and outbound calls with leads who have requested information online.

Responsabilités

• Respond to all email leads promptly.
• Handle inbound calls with the goal of generating on-site or virtual appointments for the Sales Team.
• Make outbound calls to database leads to generate appointments.
• Provide consistent follow-up to online prospects to schedule appointments with the Onsite Sales Team.
• Serve as a concierge to prospective buyers, creating a warm handoff to the Sales Team or Rental Management Company.
• Provide a high-level overview of features and benefits to build interest and motivate prospects.
• Use discovery questions to identify each buyer's area of interest.
• Deliver a world-class experience for buyers and their representatives.

Connaissances

CRM Salesforce

Phone etiquette

High-volume calls

Outils

Salesforce

Description du poste

AmeriCraft Homes in Orlando, FL is seeking an Online Sales Consultant to be the first point of contact for prospective buyers. You will respond to email leads, handle inbound calls, and generate on-site or virtual appointments for the Sales Team, turning interest into booked meetings.

In this new role supporting multiple properties, you’ll build enthusiasm, provide product information, and deliver a world-class customer experience while maintaining a friendly, professional phone presence and