Online Grocery Pickup Specialist - Fast, Fresh & Customer-First

Kroger Family of Companies; Woodstock (GA); Vor Ort; USD 21.000 - 25.000; Vollzeit

Zusammenfassung

Kroger Family of Companies is seeking an Online Grocery Pick-Up Clerk / In-Store Grocery Shopper to efficiently select and gather products for customers' online orders with emphasis on freshness and quality. You will process coupons, handle payments, and load orders into customers' cars at pickup, while maintaining strong customer service and food safety standards.

The role requires accuracy in bagging, substituting items when needed, and communicating any changes to customers.

Qualifikationen

• Ability to work without supervision.
• Read shelf tags.
• Basic math skills (i.e., counting, addition, subtraction).
• Excellent oral/written communication skills.

Aufgaben

• Select and gather products for customers' online orders with attention to freshness and quality.
• Assemble customers' online orders, process coupons and payment, and load orders for car pickup.
• Follow bagging standards while scanning and bagging orders.
• Communicate substitutions or exceptions to customers at pickup time.
• Provide a positive customer service experience to encourage repeat online shopping.
• Adhere to food safety procedures and company guidelines.
• Meet/exceed productivity standards.
• Handle opening/closing procedures and train new e-Commerce team members.

Kenntnisse

Ability to work without supervision

Read shelf tags

Basic math skills

Excellent oral/written communication

Jobbeschreibung

Kroger Family of Companies is seeking an Online Grocery Pick-Up Clerk / In-Store Grocery Shopper to efficiently select and gather products for customers' online orders with emphasis on freshness and quality. You will process coupons, handle payments, and load orders into customers' cars at pickup, while maintaining strong customer service and food safety standards.

The role requires accuracy in bagging, substituting items when needed, and communicating any changes to customers.