Online Grocery Pickup Specialist

Kroger Family of Companies; Glendale (CA); On-site; USD 24,000 - 33,000; Full time

Job summary

Kroger Family of Companies is seeking an Online Grocery Pick-Up Clerk/In-Store Grocery Shopper to efficiently assemble online orders, ensure freshness, and provide excellent customer service at pickup. You will handle scanning, bagging, and coordinating substitutions while maintaining store standards and safety guidelines.

The role emphasizes accuracy, speed, and positive customer interactions in a fast-paced store environment, aligning with Kroger's values and policies.

Qualifications

• Ability to work without supervision.
• Ability to read shelf tags.
• Basic math skills (counting, addition, subtraction).
• Excellent oral/written communication skills.

Responsibilities

• Select and gather products for online orders with freshness and quality.
• Initiate and complete the selection process for online orders.
• Assemble orders, process coupons and payment, and load orders into customers' cars for pickup.
• Scan and bag orders following bagging standards.
• Communicate substitutions or exceptions to customers at pickup time.
• Meet/exceed customer expectations for easy shopping, variety, freshness, and cleanliness.

Skills

Independence

Shelf tags reading

Basic math

Effective communication

Job description

Kroger Family of Companies is seeking an Online Grocery Pick-Up Clerk/In-Store Grocery Shopper to efficiently assemble online orders, ensure freshness, and provide excellent customer service at pickup. You will handle scanning, bagging, and coordinating substitutions while maintaining store standards and safety guidelines.

The role emphasizes accuracy, speed, and positive customer interactions in a fast-paced store environment, aligning with Kroger's values and policies.