Online Grocery Pickup Specialist — Fresh & Fast

The Kroger Co.; Vicksburg (MS); Sur place; USD 26 000 - 34 000; Plein temps

Résumé du poste

The Kroger Co. is seeking an Online Grocery Pick-Up Clerk to efficiently select and gather products for customers' online orders with a focus on freshness and quality. You will process coupons and payments, and load orders into customers' cars at pickup.

You will provide a positive customer service experience, communicate substitutions when needed, and follow safety and bagging standards. The role supports the e-Commerce team and requires solid reading, math, and communication skills.

Qualifications

• Ability to work without supervision.
• Read shelf tags.
• Basic math skills (i.e., counting, addition, and subtraction).
• Excellent oral/written communication skills.

Responsabilités

• Select and gather products for customers' on-line orders efficiently with attention to freshness and quality.
• Initiate and complete selection process for customers' on-line orders.
• Assemble orders, process coupons and payment, and load orders into customers' cars at pickup.
• Scan and bag orders while following bagging standards.
• Communicate substitutions or exceptions to customers at pickup.
• Meet/exceed customer expectations for ease of shopping, variety, freshness, and cleanliness.
• Adhere to local, state, and federal laws, food safety procedures, and company guidelines.
• Maintain organization and cleanliness of staging areas and equipment.

Connaissances

Ability to work without supervision

Read shelf tags

Basic math skills

Excellent oral/written communication

Description du poste

The Kroger Co. is seeking an Online Grocery Pick-Up Clerk to efficiently select and gather products for customers' online orders with a focus on freshness and quality. You will process coupons and payments, and load orders into customers' cars at pickup.

You will provide a positive customer service experience, communicate substitutions when needed, and follow safety and bagging standards. The role supports the e-Commerce team and requires solid reading, math, and communication skills.