Online Grocery Pickup Specialist & Customer Experience

The Kroger Co.; Peru (IN); Vor Ort; USD 17.000 - 21.000; Teilzeit

Zusammenfassung

The Kroger Co. is seeking an Online Grocery Pick-Up Clerk in Indiana to assemble online orders with a focus on freshness and quality. You will process coupons and payments, and load orders into customers' cars at pickup, while delivering a positive customer service experience that encourages repeat online shopping.

You will work as part of the e-Commerce team, adhering to all safety and bagging standards, and communicating substitutions or issues to customers at pickup with professionalism.

Qualifikationen

• Able to work without supervision.
• Can read shelf tags.
• Basic math skills.
• Excellent oral and written communication.

Aufgaben

• Select and gather products for online orders efficiently.
• Process coupons and payment.
• Deliver and load orders to customers' cars.
• Bag orders following bagging standards.
• Communicate substitutions to customers at pickup.
• Meet or exceed customer expectations for freshness and cleanliness.
• Adhere to food safety procedures and company guidelines.
• Operate POS system to process orders.
• Assist training new e-Commerce team members.

Kenntnisse

Self-motivation

Strong communication

Basic math

Reading shelf tags

Jobbeschreibung

The Kroger Co. is seeking an Online Grocery Pick-Up Clerk in Indiana to assemble online orders with a focus on freshness and quality. You will process coupons and payments, and load orders into customers' cars at pickup, while delivering a positive customer service experience that encourages repeat online shopping.

You will work as part of the e-Commerce team, adhering to all safety and bagging standards, and communicating substitutions or issues to customers at pickup with professionalism.