Online Grocery Pickup Specialist — Fast, Fresh & Friendly

Kroger Family of Companies; Muncie (IN); On-site; USD 17,000 - 21,000; Part time

Job summary

Kroger Family of Companies in Indiana seeks an Online Grocery Pick-Up Clerk to assemble and prepare customers' online orders with accuracy and care.

You will select items, process coupons and payments, and load orders into customers' cars at pick-up, while maintaining freshness, quality, and strong customer service. This role requires the ability to work independently in a fast-paced environment and follow safety guidelines.

Qualifications

• Excellent oral/written communication skills.
• Ability to read shelf tags and basic math.

Responsibilities

• Select and gather products for online orders with freshness and quality.
• Assemble online orders, process coupons and payment, and load orders to customers' cars.
• Provide a positive customer service experience that encourages online shopping return.
• Scan and bag orders while following bagging standards.
• Communicate substitutions or exceptions to customers at pick-up.
• Meet or exceed customer expectations for ease of shopping, variety, freshness, and cleanliness.
• Adhere to laws and food safety procedures and company guidelines.
• Receive orders from Order Selector and store products in optimal temperature zones.
• Follow directions in notes; ensure order accuracy and load into customers' cars.
• Process orders through the POS system.

Skills

Customer service

Attention to detail

Reading shelf tags

Basic math

Communication skills

Job description

Kroger Family of Companies in Indiana seeks an Online Grocery Pick-Up Clerk to assemble and prepare customers' online orders with accuracy and care.

You will select items, process coupons and payments, and load orders into customers' cars at pick-up, while maintaining freshness, quality, and strong customer service. This role requires the ability to work independently in a fast-paced environment and follow safety guidelines.