Customer-Focused Online Grocery Pick-Up Shopper

Kroger; Fort Wayne (IN); On-site; USD 17,000 - 22,000; Part time

Job summary

Kroger is hiring for an Online Grocery Pick-Up Clerk in Indiana. You will select and gather products for on-line orders with emphasis on freshness and quality, process coupons and payments, and load orders into customers' cars at pickup.

The role requires delivering a positive customer experience and following safety and store guidelines. Responsibilities include selecting items for on-line orders, scanning and bagging as you go, and communicating substitutions when needed to ensure accuracy and

Qualifications

• Excellent oral/written communication skills.
• Ability to read shelf tags.
• Basic math skills (counting, addition, subtraction).

Responsibilities

• Select and gather products for on-line orders efficiently with attention to freshness and quality.
• Assemble on-line orders and process coupons and payment.
• Deliver and load orders to customers' cars at pickup.
• Provide positive customer service to encourage repeat on-line shopping.
• Adhere to food safety guidelines and company policies.
• Communicate substitutions or exceptions to customers when needed.

Skills

Excellent communication

Customer service

Reading shelf tags

Basic math

Self-motivated

Job description

Kroger is hiring for an Online Grocery Pick-Up Clerk in Indiana. You will select and gather products for on-line orders with emphasis on freshness and quality, process coupons and payments, and load orders into customers' cars at pickup.

The role requires delivering a positive customer experience and following safety and store guidelines. Responsibilities include selecting items for on-line orders, scanning and bagging as you go, and communicating substitutions when needed to ensure accuracy and