Online Grocery Pickup Specialist

Kroger Family of Companies; Lawrenceburg (IN); On-site; USD 17,000 - 21,000; Full time

Job summary

Kroger Family of Companies in Indiana is seeking an Online Grocery Pick-Up Clerk to efficiently select and gather products for customers' online orders, ensuring freshness and quality while adhering to bagging standards.

You will process coupons and payments at the POS, communicate substitutions when needed, load orders into customers' cars, and provide friendly service to encourage repeat online shopping.

Qualifications

• Ability to work without supervision.
• Ability to read shelf tags.
• Basic math skills (counting, addition, subtraction).
• Excellent oral/written communication skills.

Responsibilities

• Select and gather products for customers' on-line orders with attention to freshness and quality.
• Initiate and complete the selection process for on-line orders.
• Assemble orders, process coupons and payment, and load orders to customers' cars at pickup.
• Scan and bag orders following bagging standards.
• Communicate substitutions or exceptions to customers at pickup.
• Meet/exceed customer expectations for easy shopping, freshness, and cleanliness.
• Follow safety procedures and store guidelines.
• Maintain organization and cleanliness of staging areas and equipment.

Skills

Customer service

Attention to detail

Communication skills

Basic math

Tools

POS system

Job description

Kroger Family of Companies in Indiana is seeking an Online Grocery Pick-Up Clerk to efficiently select and gather products for customers' online orders, ensuring freshness and quality while adhering to bagging standards.

You will process coupons and payments at the POS, communicate substitutions when needed, load orders into customers' cars, and provide friendly service to encourage repeat online shopping.