Online Grocery Pick-Up Specialist

Kroger Family of Companies; Danville (IN); On-site; USD 17,000 - 21,000; Part time

Job summary

Kroger Family of Companies in Danville, IN is seeking an Online Grocery Pick-Up Clerk to assemble and fulfill customers' online orders for in-store pickup. You will collect items with freshness in mind, process payments, and load orders into customers' cars while ensuring accurate substitutions and a positive customer experience.

The role emphasizes adherence to food safety, bagging standards, and professional communication with customers.

Qualifications

• Ability to work without supervision.
• Ability to read shelf tags and follow pricing
• Basic math for counting and transactions
• Strong verbal and written communication skills

Responsibilities

• Select and gather products for online orders with attention to freshness.
• Process coupons and payments at pickup.
• Load orders into customers' cars at pickup location.
• Bag orders following standard bagging procedures.
• Communicate substitutions or exceptions to customers when necessary.
• Maintain cleanliness and organization in staging areas and equipment.
• Provide friendly, professional customer service to encourage return online shopping.

Skills

Work independently

Read shelf tags

Basic math skills

Excellent communication

Job description

Kroger Family of Companies in Danville, IN is seeking an Online Grocery Pick-Up Clerk to assemble and fulfill customers' online orders for in-store pickup. You will collect items with freshness in mind, process payments, and load orders into customers' cars while ensuring accurate substitutions and a positive customer experience.

The role emphasizes adherence to food safety, bagging standards, and professional communication with customers.