Online Grocery Pickup Lead

Food Lion; North Carolina; On-site; USD 55,000 - 75,000; Full time

Job summary

Food Lion is seeking a Store Manager to lead Food Lion To Go operations and drive exceptional customer service while managing a team of frontline associates. You will recruit, train, and develop staff, optimize schedules, and work toward achieving budgeted financial and operating targets.

You will model Food Lion's guiding principles, ensure safety and sanitation, and partner with managers to keep fresh orders and stock levels aligned with demand.

Qualifications

• High school diploma or equivalent preferred.
• Ability to lead and manage a team.
• Strong store operations and merchandising knowledge.
• Excellent interpersonal and customer service skills.
• Willingness to learn multiple tasks and use store systems.
• Must meet minimum age requirements and safety standards.

Responsibilities

• Manage Food Lion To Go operations, including staffing and training.
• Supervise department associates and conduct performance reviews.
• Create effective work schedules to meet online order demand.
• Lead with the company's guiding principles and values.
• Assist in achieving budgeted financial and operating results.
• Ensure compliance with safety, sanitation, and local regulations.
• Maintain appearance and stock levels, and optimize customer service.
• Coordinate with department managers on fresh orders and out-of-stocks.
• Ensure proper use of company tools and reporting systems.

Skills

Team leadership

Customer service excellence

Store operations knowledge

Communication skills

Problem solving

Education

High School Diploma or GED

Tools

ACIS

CAO

Scheduling software

Job description

Food Lion is seeking a Store Manager to lead Food Lion To Go operations and drive exceptional customer service while managing a team of frontline associates. You will recruit, train, and develop staff, optimize schedules, and work toward achieving budgeted financial and operating targets.

You will model Food Lion's guiding principles, ensure safety and sanitation, and partner with managers to keep fresh orders and stock levels aligned with demand.