Online Grocery Pickup Associate

Hy-Vee, Inc.; Marion (IA); On-site; USD 17,000 - 22,000; Part time

Job summary

Hy-Vee, Inc. is seeking an Aisles Online Pickup Clerk in Marion, IA. The role centers on preparing online orders for pickup, keeping items at correct temperatures, and loading groceries into customers’ vehicles with care and speed.

You will greet customers, collect orders, maintain product quality, and process payments at the POS. This fast-paced, active position rewards accuracy and proactive service in a retail setting.

Qualifications

• Commitment to delivering an outstanding customer experience.
• Clear and professional communication with customers and store staff.
• Stay organized and manage multiple tasks in a fast-paced environment.
• Identify problems and provide practical substitutions or solutions.
• Work independently with minimal supervision.

Responsibilities

• Greet customers warmly and assist with needs throughout the store.
• Gather online orders, store them at proper temperatures, and retrieve for pickup.
• Maintain temperature throughout fulfillment and load orders into customers' vehicles.
• Scan, bag, and process payments at POS; substitute items when needed.
• Answer phones and emails promptly with friendly, helpful service.
• Follow dress code, hygiene standards, and department guidelines.
• Take on additional tasks or special projects as they arise.

Skills

Customer service

Clear communication

Multitasking

Problem solving

Independent work

Education

High school diploma or equivalent preferred

Job description

Hy-Vee, Inc. is seeking an Aisles Online Pickup Clerk in Marion, IA. The role centers on preparing online orders for pickup, keeping items at correct temperatures, and loading groceries into customers’ vehicles with care and speed.

You will greet customers, collect orders, maintain product quality, and process payments at the POS. This fast-paced, active position rewards accuracy and proactive service in a retail setting.