Grocery Pickup Specialist - Night & Weekend Shifts

Hy-Vee Inc; Cedar Rapids (IA); On-site; USD 17,000 - 21,000; Part time

Job summary

Hy-Vee Inc is seeking a dependable Aisles Online Pickup Clerk in Cedar Rapids, IA. The role supports online order fulfillment by gathering, storing, and loading orders into customers’ vehicles for a fast, friendly pickup experience.

You will greet customers, assist with needs, and handle substitutions as needed. The position requires staying active, working well independently, and maintaining high service standards while following Hy-Vee guidelines and safety protocols.

Qualifications

• Previous customer service experience is preferred.
• Strong communication with customers and team members.
• Able to stay organized and manage multiple tasks in a fast-paced environment.
• Identify issues and propose practical substitutions or solutions.
• Capable of working independently with minimal supervision.

Responsibilities

• Greet customers and assist with needs throughout the store.
• Gather online orders and store them at proper temperatures for pickup.
• Ensure products stay within required temperature during fulfillment.
• Prepare and load orders into customers' vehicles for pickup.
• Operate POS, process payments, and handle substitutions as needed.
• Respond to phone and email inquiries with friendly assistance.
• Follow dress code and company guidelines and assist with other tasks as needed.

Skills

Customer service

Communication

Organization

Problem solving

Independence

Education

High school diploma or equivalent

Job description

Hy-Vee Inc is seeking a dependable Aisles Online Pickup Clerk in Cedar Rapids, IA. The role supports online order fulfillment by gathering, storing, and loading orders into customers’ vehicles for a fast, friendly pickup experience.

You will greet customers, assist with needs, and handle substitutions as needed. The position requires staying active, working well independently, and maintaining high service standards while following Hy-Vee guidelines and safety protocols.