Online Order Pickup Specialist

Hy-Vee, Inc.; Ames (IA); On-site; USD 17,000 - 22,000; Full time

Job summary

Hy-Vee, Inc. is hiring an Aisles Online Pickup Clerk in Ames, IA. This role ensures online orders are prepared, transported, and loaded for customers, while providing friendly, efficient service in a fast-paced store environment.

The position involves greeting customers, assisting with locations, lifting items, and ensuring orders are ready for pickup according to store procedures. Night and weekend shifts are required.

Qualifications

• Strong customer service orientation and patience in busy retail settings.
• Ability to greet customers warmly and assist with product locations.
• Flexibility to handle online order pickup tasks and loading duties.

Responsibilities

• Provide prompt, efficient, friendly service to online pickup customers.
• Escort customers to products, secure items, and load groceries into vehicles.
• Receive and process online orders, ensure proper storage and timing.
• Maintain product temperature and hold orders for pickup.
• Operate POS, rings up orders, and accept payments when required.

Skills

Customer service

Communication

Teamwork

Professionalism

Problem solving

Education

High school diploma or equivalent

Job description

Hy-Vee, Inc. is hiring an Aisles Online Pickup Clerk in Ames, IA. This role ensures online orders are prepared, transported, and loaded for customers, while providing friendly, efficient service in a fast-paced store environment.

The position involves greeting customers, assisting with locations, lifting items, and ensuring orders are ready for pickup according to store procedures. Night and weekend shifts are required.