Online Grocery Pickup Specialist

Hy-Vee; Lincoln (NE); On-site; USD 17,000 - 22,000; Part time

Job summary

Hy-Vee's Aisles Online team in Lincoln, NE seeks an Aisles Online Pickup Clerk to ensure online orders are gathered, stored properly, and loaded into customers' vehicles for quick pickup.

The role requires customer service, attention to detail, and the ability to work independently in a fast-paced retail environment. Part-time schedule with weekend availability is typical, and Hy-Vee provides a supportive team atmosphere.

Qualifications

• High school diploma or equivalent preferred.
• Strong customer service orientation and friendly demeanor.
• Ability to stand/walk for extended periods and handle lifting tasks.

Responsibilities

• Greet customers and assist with their needs in-store.
• Gather online orders and place in temperature-controlled storage.
• Retrieve orders promptly for customer pickup and load into vehicles.
• Scan, bag, and bag items, handling multiple temperature zones as needed.
• Process POS payments and substitutions when items are unavailable.
• Answer phones/emails promptly with helpful service.

Skills

Customer service mindset

Communication skills

Organizational skills

Independent work

Education

High school diploma or equivalent

Job description

Hy-Vee's Aisles Online team in Lincoln, NE seeks an Aisles Online Pickup Clerk to ensure online orders are gathered, stored properly, and loaded into customers' vehicles for quick pickup.

The role requires customer service, attention to detail, and the ability to work independently in a fast-paced retail environment. Part-time schedule with weekend availability is typical, and Hy-Vee provides a supportive team atmosphere.