Online Grocery Pickup Specialist

Hy-Vee, Inc.; Altoona (IA); On-site; USD 18,000 - 23,000; Part time

Job summary

Hy-Vee, Inc. is seeking an Aisles Online Pickup Clerk in Altoona, IA. This hourly role supports the Aisles Online program by ensuring online orders are accurately gathered, stored at proper temperatures, and loaded into customers’ vehicles for a fast, friendly pickup experience.

The role emphasizes customer service, attention to detail, and the ability to work independently in a fast-paced retail setting. Evening and weekend shifts may be required.

Qualifications

• High school diploma preferred.
• Demonstrated ability to provide friendly customer service.
• Ability to manage multiple tasks efficiently in a fast-paced setting.

Responsibilities

• Greet customers warmly and assist with their needs throughout the store.
• Gather orders, store at proper temperatures, and prep for pickup.
• Maintain product temperatures during fulfillment.
• Cart orders to holding area for customer pickup.
• Lift and load groceries into customer vehicles.
• Scan and bag items from all temperature zones as needed.
• Process POS payments and handle substitutions as required.
• Answer phones and emails with helpful service.
• Follow dress code, hygiene standards, and department guidelines.
• Assist with other tasks or special projects as they arise.

Skills

Customer service

Communication

Organization

Problem solving

Independent work

Education

High school diploma

Job description

Hy-Vee, Inc. is seeking an Aisles Online Pickup Clerk in Altoona, IA. This hourly role supports the Aisles Online program by ensuring online orders are accurately gathered, stored at proper temperatures, and loaded into customers’ vehicles for a fast, friendly pickup experience.

The role emphasizes customer service, attention to detail, and the ability to work independently in a fast-paced retail setting. Evening and weekend shifts may be required.