Online Grocery Picker & Customer Experience Associate

The Kroger Co.; Portland (OR); On-site; USD 19,000 - 28,000; Full time

Job summary

The Kroger Co. in Portland, OR is hiring for an e-Commerce Order Selector. You will select and gather products for customers' online orders with attention to freshness and quality, process payments, and load orders into customers' cars at pickup.

You will deliver a positive customer service experience and uphold Kroger's core values of respect, honesty, integrity, diversity, inclusion, and safety. Responsibilities include meeting customer expectations for ease of shopping, maintaining product

Qualifications

• Ability to work without supervision.
• Read shelf tags to locate products accurately.
• Excellent oral and written communication with customers and team.
• Basic math skills for counting, addition, and subtraction.

Responsibilities

• Meet/exceed customer expectations for ease of shopping, freshness, and cleanliness.
• Adhere to laws, food safety procedures, and company guidelines.
• Receive customer orders and prepare online orders per guidelines.
• Initiate and complete selection process for online orders.
• Follow pickup procedures and communicate substitutions to customers.
• Maintain organization and cleanliness of staging areas and equipment.
• Resolve pricing or item-location discrepancies with the supervisor.
• Perform opening and closing procedures and assist in training new team members.

Skills

Work independently

Read shelf tags

Excellent communication

Basic math

Job description

The Kroger Co. in Portland, OR is hiring for an e-Commerce Order Selector. You will select and gather products for customers' online orders with attention to freshness and quality, process payments, and load orders into customers' cars at pickup.

You will deliver a positive customer service experience and uphold Kroger's core values of respect, honesty, integrity, diversity, inclusion, and safety. Responsibilities include meeting customer expectations for ease of shopping, maintaining product