Online Grocery Pick-Up Specialist — Fast, Fresh & Friendly

Kroger; Nashville (TN); On-site; USD 25,000 - 34,000; Full time

Job summary

Kroger in Nashville, TN is seeking an Online Grocery Pick-Up Clerk to assemble and fulfill customers' online orders, process payments, and load orders into customers' cars at pickup. The role emphasizes freshness, accuracy, and top-notch customer service to encourage repeat online shopping.

Responsibilities include selecting items, communicating substitutions, and following safety guidelines while maintaining orderly staging areas and helping the e-Commerce team meet productivity goals.

Qualifications

• Ability to work without supervision.
• Ability to read shelf tags.
• Basic math skills (counting, addition, subtraction).
• Excellent oral/written communication skills.

Responsibilities

• Select and gather products for online orders.
• Process coupons and payment.
• Deliver and load orders to cars for pickup.
• Provide positive customer service to encourage online shopping.
• Follow bagging standards and POS procedures.
• Meet productivity standards and work well in a fast-paced environment.

Skills

Read shelf tags

Basic math

Communication

Work without supervision

Job description

Kroger in Nashville, TN is seeking an Online Grocery Pick-Up Clerk to assemble and fulfill customers' online orders, process payments, and load orders into customers' cars at pickup. The role emphasizes freshness, accuracy, and top-notch customer service to encourage repeat online shopping.

Responsibilities include selecting items, communicating substitutions, and following safety guidelines while maintaining orderly staging areas and helping the e-Commerce team meet productivity goals.