Online Grocery Pick-Up Specialist — Fast, Friendly & Accurate

Kroger; Oak Hill (WV); On-site; USD 17,000 - 22,000; Full time

Job summary

Kroger is seeking an Online Grocery Pick-Up Clerk to efficiently select and gather products for customers' on-line orders with a focus on freshness and quality. The role involves assembling orders, processing payments, and loading orders into customers' cars at pickup, while delivering a positive customer service experience that encourages repeat online shopping.

Responsibilities include scanning, bagging, handling substitutions, and ensuring adherence to safety and company guidelines in a

Qualifications

• Ability to work without supervision.
• Ability to read shelf tags.
• Good math skills for counting and change.
• Excellent oral and written communication.

Responsibilities

• Select and gather products for on-line orders with emphasis on freshness and quality.
• Initiate and complete the selection for online orders.
• Assemble orders, process coupons and payment, and load orders for pickup.
• Scan and bag orders while following bagging standards.
• Communicate substitutions or exceptions to customers at pickup.
• Provide a positive customer service experience to encourage return to online shopping.

Skills

Basic math

Shelf tags reading

Oral/written communication

Independent work

Job description

Kroger is seeking an Online Grocery Pick-Up Clerk to efficiently select and gather products for customers' on-line orders with a focus on freshness and quality. The role involves assembling orders, processing payments, and loading orders into customers' cars at pickup, while delivering a positive customer service experience that encourages repeat online shopping.

Responsibilities include scanning, bagging, handling substitutions, and ensuring adherence to safety and company guidelines in a