Online Grocery Pick-Up Concierge

Kroger; Smyrna (TN); On-site; USD 17,000 - 25,000; Full time

Job summary

Kroger in Smyrna, TN is hiring an Online Grocery Pick-Up Clerk to efficiently select and assemble customers' online orders with attention to freshness and quality. You will process coupons and payments and load orders into customers' cars at pick-up time.

The role emphasizes customer service, adherence to food safety standards, clear communication with the team, and accuracy in substitutions and order details. Prior experience in a warehouse or grocery setting is a plus.

Qualifications

• Ability to work without supervision.
• Ability to read shelf tags.
• Basic math skills (counting, addition, subtraction).
• Excellent oral and written communication skills.

Responsibilities

• Online Grocery Pick-Up Clerk selects and gathers products for on-line orders efficiently with attention to freshness and quality.
• In-Store Grocery Shopper initiates and completes the selection process for on-line orders.
• Assemble orders, process coupons and payment, and load orders to customers' cars at pick-up.
• Follow bagging standards and ensure order accuracy and order substitutions are communicated clearly.

Skills

Supervision-free work

Shelf tags reading

Basic math

Oral/written communication

Teamwork under pressure

Job description

Kroger in Smyrna, TN is hiring an Online Grocery Pick-Up Clerk to efficiently select and assemble customers' online orders with attention to freshness and quality. You will process coupons and payments and load orders into customers' cars at pick-up time.

The role emphasizes customer service, adherence to food safety standards, clear communication with the team, and accuracy in substitutions and order details. Prior experience in a warehouse or grocery setting is a plus.