Online Grocery Pick-Up Specialist — Fast & Fresh

Kroger; Tullahoma (TN); On-site; USD 19,000 - 25,000; Full time

Job summary

Kroger in Tullahoma, TN is hiring an Online Grocery Pick-Up Clerk to efficiently select and assemble online orders, ensuring freshness and quality for pickup.

You will communicate substitutions, process orders at POS, bag items, and provide courteous service to customers, helping them have a smooth online shopping experience. The role emphasizes accuracy, teamwork with e-Commerce and store staff, and adherence to Kroger's safety practices.

Qualifications

• Customer service oriented; ability to read shelf tags; basic math competence.
• Clear and effective communication with customers and team members.
• Attention to detail in selecting, bagging, and pricing items.
• Ability to follow directions and adapt to substitutions when needed.

Responsibilities

• Online Grocery Pick-Up Clerk selects and gathers products for online orders with freshness and quality in mind.
• In-Store Grocery Shopper initiates and completes the selection process for online orders.
• Assemble orders, process coupons and payment, and load orders into customers' cars at pickup.
• Scan and bag orders while following bagging standards and notifying customers of substitutions as needed.
• Maintain organization and cleanliness of staging areas and equipment and assist in training new team members.

Skills

Customer service

Communication skills

Reading shelf tags

Basic math

Attention to detail

Job description

Kroger in Tullahoma, TN is hiring an Online Grocery Pick-Up Clerk to efficiently select and assemble online orders, ensuring freshness and quality for pickup.

You will communicate substitutions, process orders at POS, bag items, and provide courteous service to customers, helping them have a smooth online shopping experience. The role emphasizes accuracy, teamwork with e-Commerce and store staff, and adherence to Kroger's safety practices.