Grocery Pick-Up Specialist — Fast, Fresh & Customer-Focused

Kroger; Goshen Township (OH); On-site; USD 19,000 - 25,000; Full time

Job summary

Kroger is hiring an Online Grocery Pick-Up Clerk to efficiently select and gather products for online orders, ensuring freshness and quality. You will process coupons and payments and load orders into customers' cars at pick-up, delivering a positive shopping experience.

Responsibilities include scanning, bagging, substitutions management, maintaining cleanliness, communicating substitutions to customers, and following food safety and store policies.

Qualifications

• Ability to read shelf tags.
• Basic math skills essential.
• Excellent oral and written communication required.
• Customer service mindset and attention to detail.

Responsibilities

• Select and gather products for online orders with focus on freshness and quality.
• Process coupons and payments; load orders into customers' cars at pickup.
• Bag items according to standards; communicate substitutions and exceptions to customers.
• Maintain clean staging areas; follow food safety procedures and store policies.
• Provide a positive customer service experience to encourage repeat online shopping.

Skills

Reading shelf tags

Basic math

Communication skills

Customer service

Job description

Kroger is hiring an Online Grocery Pick-Up Clerk to efficiently select and gather products for online orders, ensuring freshness and quality. You will process coupons and payments and load orders into customers' cars at pick-up, delivering a positive shopping experience.

Responsibilities include scanning, bagging, substitutions management, maintaining cleanliness, communicating substitutions to customers, and following food safety and store policies.