Online Grocery Pick-Up Specialist

The Kroger Co.; Seymour (IN); Presencial; USD 17.000 - 21.000; Tempo parcial

Resumo da vaga

The Kroger Co. in Seymour, IN is seeking an Online Grocery Pick-Up Clerk to efficiently select and gather products for customers' online orders, ensuring freshness and quality while processing coupons and payments.

You will load orders into customers' cars, communicate substitutions as needed, and provide a positive shopping experience that encourages repeat online orders. Work in a fast-paced store environment with attention to safety and quality.

Qualificações

• Ability to work without supervision.
• Ability to read shelf tags.
• Basic math skills (counting, addition, and subtraction).
• Excellent oral and written communication skills.

Responsabilidades

• Select and gather products for online orders efficiently with attention to freshness and quality.
• In-Store Grocery Shopper initiates and completes selection for online orders.
• Assemble online orders, process coupons and payment, and deliver/load orders to cars at pickup at store.
• Scan and bag orders on the go while following bagging standards.
• Communicate substitutions or exceptions to customers’ orders at pickup.
• Meet/exceed customer expectations for easy shopping, variety, freshness, and cleanliness.
• Follow laws, safety procedures, and company guidelines.
• Receive orders and store items in optimal temperature zones.
• Ensure order accuracy and load into customers’ cars for pickup.
• Provide a positive customer service experience that encourages repeat online shopping.
• Process orders through the POS system.
• Follow substitution policies for out-of-stock items.
• Maintain organization of staging areas and equipment.
• Report discrepancies to e-Commerce supervisor.
• Inspect equipment and notify management of repairs as needed.
• Perform opening and closing procedures.
• Assist in training new e-Commerce team members.
• Meet/exceed productivity standards.
• Work cooperatively in a high-paced environment and handle conflicts calmly.

Conhecimentos

Ability to work without supervision

Ability to read shelf tags

Basic math skills

Excellent oral/written communication

Descrição da vaga

The Kroger Co. in Seymour, IN is seeking an Online Grocery Pick-Up Clerk to efficiently select and gather products for customers' online orders, ensuring freshness and quality while processing coupons and payments.

You will load orders into customers' cars, communicate substitutions as needed, and provide a positive shopping experience that encourages repeat online orders. Work in a fast-paced store environment with attention to safety and quality.