Online Grocery Pick-Up Specialist

The Kroger Co.; Lawrenceburg (IN); On-site; USD 27,000 - 36,000; Full time

Job summary

The Kroger Co. is hiring an Online Grocery Pick-Up Clerk to select and gather products for customers' online orders in the store, ensuring freshness and quality.

You will process coupons and payments, load orders into customers' cars at pickup, and uphold our core values of respect, honesty, integrity, diversity, inclusion, and safety. You will work with the In-Store Grocery Shopper team to meet customer expectations for seamless online shopping and accurate order fulfillment in a fast-paced

Qualifications

• Excellent oral/written communication skills.
• Basic math skills (i.e., counting, addition, and subtraction).
• Ability to work without supervision.
• Ability to read shelf tags.

Responsibilities

• Online Grocery Pick-Up Clerk working as In-Store Grocery Shopper is responsible for selecting and gathering products for customers' on-line orders in the most efficient manner with attention to freshness and quality.
• In-Store Grocery Shopper initiates and completes selection process for customers' on-line orders.
• Online Grocery Pick-Up team is responsible for assembling customers' on-line orders, process coupons and payment, and deliver and load orders to cars when customers arrive at store for pick up.
• In-Store Grocery Shopper will scan and bag orders on the go while following all bagging standards.
• E-Commerce team including Online Grocery Pick- Up associate communicates any substitutions or exceptions to customer's order at time of pick-up.
• Meet/exceed customer expectations for ease of shopping, variety, freshness, and cleanliness.
• Adhere to local, state, and federal laws, food safety procedures, and company guidelines.

Skills

Customer service

Written and verbal communication

Basic math

Reading shelf tags

Independent work

Job description

The Kroger Co. is hiring an Online Grocery Pick-Up Clerk to select and gather products for customers' online orders in the store, ensuring freshness and quality.

You will process coupons and payments, load orders into customers' cars at pickup, and uphold our core values of respect, honesty, integrity, diversity, inclusion, and safety. You will work with the In-Store Grocery Shopper team to meet customer expectations for seamless online shopping and accurate order fulfillment in a fast-paced