Online Grocery Pick-Up Specialist

The Kroger Co.; Greeley (CO); On-site; USD 19,000 - 25,000; Full time

Job summary

The Kroger Co. seeks an In-Store Online Grocery Pick-Up Clerk to efficiently select and gather products for customers' online orders, ensuring freshness and quality. You will assemble orders, process coupons and payments, and load orders into customers’ cars for pickup.

You'll provide a positive customer service experience, adhere to bagging standards and POS procedures, and communicate any substitutions or issues to the customer at pickup.

Qualifications

• Excellent oral and written communication skills.
• Ability to read shelf tags accurately.
• Basic math skills including counting and simple operations.
• Ability to work without supervision and take initiative.

Responsibilities

• Select and gather products for online orders efficiently with emphasis on freshness and quality.
• Assemble online orders, process coupons and payment, and load orders for pickup.
• Provide positive customer service to encourage repeat online shopping.
• Follow bagging standards and POS procedures during order processing.
• Communicate substitutions or exceptions to customers at pickup.
• Maintain organization and cleanliness of staging areas and equipment.

Skills

Excellent communication

Read shelf tags

Basic math skills

Ability to work without supervision

Job description

The Kroger Co. seeks an In-Store Online Grocery Pick-Up Clerk to efficiently select and gather products for customers' online orders, ensuring freshness and quality. You will assemble orders, process coupons and payments, and load orders into customers’ cars for pickup.

You'll provide a positive customer service experience, adhere to bagging standards and POS procedures, and communicate any substitutions or issues to the customer at pickup.