Online Grocery Order Picker & Customer Service Specialist

Kroger Co.; Seymour (IN); On-site; USD 17,000 - 21,000; Full time

Job summary

Kroger Co. in Seymour, IN is seeking an online order fulfillment associate to pick and gather products efficiently, ensuring freshness and quality for customers' online orders.

You will assemble orders, process coupons and payments, and load orders into customers' cars at pickup, delivering friendly, proactive service to encourage repeat online shopping. Demonstrating Kroger's core values—respect, honesty, integrity, diversity, inclusion, and safety—this role emphasizes teamwork and customer

Qualifications

• Experience in grocery pickup or online order fulfillment preferred.
• Ability to follow instructions and maintain accuracy.

Responsibilities

• Select and gather products for online orders with attention to freshness and quality.
• Assemble orders, process coupons and payment, for pickup by customers.
• Deliver and load orders into customers' cars on arrival at the store.
• Provide a positive customer service experience to encourage returns.
• Demonstrate Kroger's core values of respect, honesty, integrity, diversity, inclusion, and safety.

Skills

Customer service

Attention to detail

Job description

Kroger Co. in Seymour, IN is seeking an online order fulfillment associate to pick and gather products efficiently, ensuring freshness and quality for customers' online orders.

You will assemble orders, process coupons and payments, and load orders into customers' cars at pickup, delivering friendly, proactive service to encourage repeat online shopping. Demonstrating Kroger's core values—respect, honesty, integrity, diversity, inclusion, and safety—this role emphasizes teamwork and customer