Online Grocery Pick-Up Specialist

The Kroger Co.; Rio Rancho (NM); Presencial; USD 17.000 - 25.000; Jornada completa

Descripción de la vacante

The Kroger Co. in the United States seeks an Online Grocery Pick-Up Clerk to efficiently select and gather products for customers' online orders, ensuring freshness and quality.

You will process coupons, payments, and load orders into customers' cars at pick-up, while delivering a positive customer service experience and upholding Kroger's values of respect and integrity. Responsibilities include initiating and completing the order selection, communicating substitutions when needed, and

Formación

• Must be able to work without supervision.
• Able to read shelf tags and interpret pricing.
• Basic math skills including counting and simple arithmetic.
• Excellent oral and written communication skills in customer interactions.

Responsabilidades

• Select and gather products for customers' on-line orders with attention to freshness and quality.
• Initiate and complete the selection process for on-line orders.
• Assemble orders, process coupons and payment, and load orders into customers' cars for pick up.
• Scan and bag items per bagging standards and communicate substitutions when necessary.
• Meet or exceed customer expectations for ease of shopping, variety, freshness, and cleanliness.
• Follow safety procedures and policies, and assist with training of new e-Commerce team members.
• Maintain organization and cleanliness of staging areas and equipment and report discrepancies.

Conocimientos

Ability to work without supervision

Read shelf tags

Basic math skills

Excellent oral/written communication

Descripción del empleo

The Kroger Co. in the United States seeks an Online Grocery Pick-Up Clerk to efficiently select and gather products for customers' online orders, ensuring freshness and quality.

You will process coupons, payments, and load orders into customers' cars at pick-up, while delivering a positive customer service experience and upholding Kroger's values of respect and integrity. Responsibilities include initiating and completing the order selection, communicating substitutions when needed, and