Online Grocery Pick-Up Specialist

Kroger Co.; Friendswood (TX); On-site; USD 25,000 - 35,000; Full time

Job summary

Kroger Co. is seeking an Online Grocery Pick-Up Clerk to assemble and fulfill on-line orders in-store, ensuring product freshness and accuracy.

The role involves selecting items, processing payments, and loading orders into customers' cars at pick-up with strong attention to customer service and adherence to safety guidelines. The ideal candidate can work independently, read shelf tags, perform basic math, and communicate clearly with customers and the team to maintain a smooth online shopping

Qualifications

• Ability to work without supervision
• Ability to read shelf tags
• Basic math skills (i.e., counting, addition, and subtraction)
• Excellent oral/written communication skills

Responsibilities

• Select and gather products for customers' on-line orders with attention to freshness and quality.
• Initiate and complete the selection process for on-line orders.
• Assemble orders, process coupons and payment, and deliver and load orders to customers' cars at pick up.
• Scan and bag orders while following bagging standards.
• Communicate substitutions or exceptions to customers at pick-up.
• Meet or exceed customer expectations for ease of shopping, variety, freshness, and cleanliness.

Job description

Kroger Co. is seeking an Online Grocery Pick-Up Clerk to assemble and fulfill on-line orders in-store, ensuring product freshness and accuracy.

The role involves selecting items, processing payments, and loading orders into customers' cars at pick-up with strong attention to customer service and adherence to safety guidelines. The ideal candidate can work independently, read shelf tags, perform basic math, and communicate clearly with customers and the team to maintain a smooth online shopping