Online Grocery Pick-Up Specialist

Kroger Co.; Rock Springs (WY); On-site; USD 17,000 - 25,000; Full time

Job summary

Kroger Co. is seeking an Online Grocery Pick-Up Clerk to efficiently select and assemble customers' on-line orders in-store. You will process payments, communicate substitutions, and load orders into customers' cars at pickup, while delivering a positive shopping experience.

You will work in a fast-paced environment, ensuring freshness, accuracy, and adherence to safety and store policies. Some experience with customer service and basic math is helpful.

Qualifications

• Ability to work without supervision.
• Read shelf tags.
• Basic math skills (counting, addition, subtraction).
• Excellent oral/written communication skills.

Responsibilities

• Select and gather products for customers' on-line orders with attention to freshness and quality.
• Assemble online orders and process coupons and payment at POS where applicable.
• Deliver and load orders to customers' cars when they arrive for pickup.
• Provide a positive customer service experience that encourages return to online shopping.
• Communicate substitutions or issues to customers at pickup time, following store guidelines.
• Maintain cleanliness and organization of staging areas and equipment.
• Follow all safety, food safety, and company policies.

Skills

Work independently

Read shelf tags

Basic math

Communication skills

Job description

Kroger Co. is seeking an Online Grocery Pick-Up Clerk to efficiently select and assemble customers' on-line orders in-store. You will process payments, communicate substitutions, and load orders into customers' cars at pickup, while delivering a positive shopping experience.

You will work in a fast-paced environment, ensuring freshness, accuracy, and adherence to safety and store policies. Some experience with customer service and basic math is helpful.