Online Grocery Pick-Up Specialist

Kroger; Fenton (MI); On-site; USD 17,000 - 22,000; Full time

Job summary

Kroger in Michigan is seeking an Online Grocery Pick-Up Clerk to efficiently select and gather products for customers' online orders, process coupons and payments, and load orders into customers' cars at pickup. The role emphasizes freshness, quality, and a positive customer experience.

Ideal candidates will follow all safety guidelines, uphold Kroger's values, and communicate substitutions or issues clearly. Prior experience as a shopper or in a warehouse setting is a plus.

Qualifications

• Ability to work without supervision.
• Read shelf tags.
• Basic math skills (counting, addition, subtraction).
• Excellent oral/written communication skills.

Responsibilities

• Online Grocery Pick-Up Clerk performs selection and gathering of products for on-line orders with emphasis on freshness and quality.
• In-Store Grocery Shopper initiates and completes the selection process for on-line orders.
• Assemble orders, process coupons and payment, and deliver and load orders to customers' cars at pickup.
• Scan and bag orders following bagging standards.
• Communicate substitutions or exceptions to customers at pickup.
• Meet/exceed customer expectations for ease of shopping, freshness, and cleanliness.

Skills

Ability to work without supervision

Read shelf tags

Basic math skills

Excellent oral/written communication

Job description

Kroger in Michigan is seeking an Online Grocery Pick-Up Clerk to efficiently select and gather products for customers' online orders, process coupons and payments, and load orders into customers' cars at pickup. The role emphasizes freshness, quality, and a positive customer experience.

Ideal candidates will follow all safety guidelines, uphold Kroger's values, and communicate substitutions or issues clearly. Prior experience as a shopper or in a warehouse setting is a plus.