Online Grocery Pick-Up Specialist

Kroger; Northville (MI); On-site; USD 17,000 - 22,000; Full time

Job summary

Kroger in Northville, MI is seeking an Online Grocery Pick-Up Clerk to efficiently select and gather products for online orders, ensuring freshness and accuracy. You will scan, bag, and prepare orders for pickup, process payments, and communicate substitutions as needed.

You will work with the e-Commerce team to meet customer expectations for ease of shopping, variety, and service, while following food safety policies and store guidelines. Training provided; no prior experience required.

Qualifications

• Ability to work without supervision.
• Read shelf tags.
• Basic math skills (counting, addition, subtraction).
• Excellent oral/written communication skills.

Responsibilities

• Online Grocery Pick-Up Clerk selects and gathers products for online orders with attention to freshness and quality.
• In-Store Grocery Shopper initiates and completes the selection process for online orders.
• Assemble orders, process coupons and payment, deliver and load orders to cars for pickup.
• Scan and bag orders while following bagging standards.
• Communicate substitutions or exceptions to customers at pickup.
• Meet/exceed customer expectations for ease of shopping, variety, freshness, and cleanliness.

Skills

Work independently

Read shelf tags

Basic math

Communication skills

Follow directions

Customer service

Job description

Kroger in Northville, MI is seeking an Online Grocery Pick-Up Clerk to efficiently select and gather products for online orders, ensuring freshness and accuracy. You will scan, bag, and prepare orders for pickup, process payments, and communicate substitutions as needed.

You will work with the e-Commerce team to meet customer expectations for ease of shopping, variety, and service, while following food safety policies and store guidelines. Training provided; no prior experience required.